Official Specifications
Role Overview & Mandate
Executive Summary
SPAR Supervisor Contract Type: Permanent Hours of work: 24...
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SPAR Supervisor
Contract Type: Permanent
Hours of work: 24 Hours Per Week
Location: SPAR Salters Rd, Newcastle Upon Tyne NE3 1DU
Salary: Competitive
Job Overview
A Bit About Us
James Hall & Co. Ltd traces its roots back to 1863 when founder James Hall opened a bacon cutting business and retail shop in Southport, Lancashire. James Hall Group of Companies has operated in Lancashire for over 150 years. We believe that our success is due to the team work, skills and commitment of our employees.
G&E Murgatroyd Ltd. & G&E Murgatroyd NECS Ltd. are the Company Owned Stores divisions of James Hall & Co. Ltd. We currently operate over 150 SPAR stores across the North of England, which include Petrol filling stations, Post Offices, Butchery Units and Deli’s. We are looking for a committed and enthusiastic individual to join our sales team as a Supervisor.
More About the Role
As a Supervisor you will be expected to assist the Management team in ensuring the store is operating effectively and to the highest of standards. Your role is to provide excellent customer service and also monitor staff to ensure they are following your lead. In the absence of management, you will be required to carry out a full managerial role.
Here’s What You Can Expect to be Doing
- Maximise sales by delivering excellent customer service
- Controlling costs and waste
- Controlling and replenishing stock levels
- Maintaining security within the store according to Company procedures
- Key holder duties if required
- Ensuring that all store standards including customer service, health and safety, food hygiene are maintained
- Ensure legal compliance according to Company policies and procedures
- To maintain up to date administration in accordance with existing procedure
- Carry out a full managerial role in the absence of management
A Few Things About You
- Excellent interpersonal and communication skills
- Product Knowledge is essential
- Be helpful and friendly and feel comfortable working with the public
- To be enthusiastic, committed and self motivated
- Adopts a ‘can do’ attitude to challenging situations
- Have a flexible approach to working hours
- To be able to work as part of a team but also on their own initiative
- Previous experience in retail is essential
- Supervisory experience is preferred but not essential
- Able to managers others effectively
- GCSE Maths and English at grade C or level 4 (or equivalent)
Why Choose James Hall Group of Companies?
All James Hall Group of Companies have a similar culture and our way of doing things is vital to our success. We’re passionate people, determined to do whatever’s necessary to make our customers happy.
Great People Deserve Great Things
As a member of our retail division, you can take full advantage of our benefits package, which includes:
- Occupational pension scheme
- Life insurance scheme
- Employee Assistance Programme
- SPAR discount scheme
- Annual loyalty bonus scheme
- Long service awards
- Cycle to work scheme
- Retail discount scheme
- Paid leave in the event of a family bereavement
- Enhanced Christmas day rate of pay
- Christmas gift
- Training and development
- Apprenticeship opportunities
- Enhanced alarm call out rate
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