Official Specifications
Role Overview & Mandate
Executive Summary
Come and join our One Great Team here at Haven! We have full time and part time opportunities to join our Sports and Leisure Team as an Activities...
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Come and join our One Great Team here at Haven! We have full time and part time opportunities to join our Sports and Leisure Team as an Activities Team Member and help us create great memories that last a lifetime for our guests!
A little About Us & What’s In It For You
At Haven we are on a mission, to give our guests a great time with memories that last a lifetime. We are part of the award-winning Bourne Leisure family, with our 39 wonderful Haven Parks, stretching across the whole of the UK. We are proud to be one diverse Team in the business of making holiday magic, where every one of us has an important part to play, creating memories for our guests and looking after each other with genuine care and understanding. Helping us to become the UK’s most loved holiday and holiday home business.
Free use of our Leisure Facilities, including swimming pool
Up to 50% Discount off food on Park, including with our partner brands
Opportunity to use our Corporate Box at the O2 Arena
Fantastic Discounts with many national Brands & Retailers
20% Discount to you, your family & friends across Haven & Warner Leisure Hotels
Reward & Recognition Schemes
Great opportunities to develop with fully funded qualifications (Level2 to Masters Degrees)
20% Discount in our on-Park shops
We offer a fantastic Health, Mind & Money Support Programme
Pay Rates: 16 to 17 £7.50 / 18+ from £9.97 up to £10.42 per hour depending on age
Working Hours: Various shifts available
What You'll Be Doing
As an Activities Team Member within our Sports and Leisure Team you will be delivering the best experience to every guest every time and having lots of fun along the way. Providing an outstanding indoor and outdoor activity experience, ensuring service, quality and Consistency, within a clean and safe environment catering for all.
Perhaps you have previous experience of working within the leisure and customer service industry, experience with sporting activities already - Great, but if you don’t, that’s fine as all you need to bring is a guest obsessed attitude, be willing to learn and an ability to thrive in a fast-paced environment!
At Haven (part of Bourne Leisure Ltd) we are committed to nurturing a fully inclusive, diverse, and equitable workplace across every area of our business, where every one of our team feels like they really belong and can truly be themselves. Whether you’re looking for the first step in your career or you’re on your second or third career, we encourage applications from all, including under-represented groups such as LGBTQ+, ethnic minorities and people with disabilities. If you feel this role is a good fit for you, we'd love to hear from you. For more information on our Inclusion and Diversity commitments please visit our careers site and social pages.
We are keen to ensure that we support every candidate throughout the recruitment process according to their needs. If you require any support or reasonable adjustments during the application, please contact us on resourcingteam@bourne-leisure.co.uk
A little About Us & What’s In It For You
At Haven we are on a mission, to give our guests a great time with memories that last a lifetime. We are part of the award-winning Bourne Leisure family, with our 39 wonderful Haven Parks, stretching across the whole of the UK. We are proud to be one diverse Team in the business of making holiday magic, where every one of us has an important part to play, creating memories for our guests and looking after each other with genuine care and understanding. Helping us to become the UK’s most loved holiday and holiday home business.
Free use of our Leisure Facilities, including swimming pool
Up to 50% Discount off food on Park, including with our partner brands
Opportunity to use our Corporate Box at the O2 Arena
Fantastic Discounts with many national Brands & Retailers
20% Discount to you, your family & friends across Haven & Warner Leisure Hotels
Reward & Recognition Schemes
Great opportunities to develop with fully funded qualifications (Level2 to Masters Degrees)
20% Discount in our on-Park shops
We offer a fantastic Health, Mind & Money Support Programme
Pay Rates: 16 to 17 £7.50 / 18+ from £9.97 up to £10.42 per hour depending on age
Working Hours: Various shifts available
What You'll Be Doing
As an Activities Team Member within our Sports and Leisure Team you will be delivering the best experience to every guest every time and having lots of fun along the way. Providing an outstanding indoor and outdoor activity experience, ensuring service, quality and Consistency, within a clean and safe environment catering for all.
- Instructing safe, fun and educational activity experiences that may include football, go karts, boat hire, bike hire, golf courses, creative activities, Segway’s, climbing walls and high ropes experiences.
- Ensuring all owners and holidaymakers know who to go to and are given a warm welcome and a first-class service allowing a true ‘escape from urban living’ experience.
- Engaging and build relationships with owners on park, actively socialising through attendance at owners’ events and being highly visible and approachable on park.
- Ensuring all activity equipment and associated environments are maintained and inspected to a high standard (full training provided).
- Assist with marketing and promoting all leisure activities and events.
Perhaps you have previous experience of working within the leisure and customer service industry, experience with sporting activities already - Great, but if you don’t, that’s fine as all you need to bring is a guest obsessed attitude, be willing to learn and an ability to thrive in a fast-paced environment!
- Depending on the role requirements the successful candidate may need to undergo an enhanced DBS check and be 18 years and over.
At Haven (part of Bourne Leisure Ltd) we are committed to nurturing a fully inclusive, diverse, and equitable workplace across every area of our business, where every one of our team feels like they really belong and can truly be themselves. Whether you’re looking for the first step in your career or you’re on your second or third career, we encourage applications from all, including under-represented groups such as LGBTQ+, ethnic minorities and people with disabilities. If you feel this role is a good fit for you, we'd love to hear from you. For more information on our Inclusion and Diversity commitments please visit our careers site and social pages.
We are keen to ensure that we support every candidate throughout the recruitment process according to their needs. If you require any support or reasonable adjustments during the application, please contact us on resourcingteam@bourne-leisure.co.uk
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