Support Worker (Residents)

So…. What is this role exactly?

This is an exciting opportunity for a Support Worker / Project Officer who is passionate about supporting vulnerable people and looking to join our highly engaged team.

Your Housing Group are working in partnership with Riverside and Jigsaw support to deliver our Springboard Partnership and eventually provide 230 units of supported accommodation across the Borough.

Tiernan Lodge is a supported housing project with 20 individual flats, offering people the opportunity to make progress in their lives, to build resilience and meet their aspirations.

As a Project Officer, you will have the ability to relate to a generic, vulnerable client base, from a wide variety of backgrounds.

What will my working week look like?

The Project Officers work both 7 & 11 hour shifts on a 3-week rolling rota between 8am and 8pm, including weekends and Bank Holidays.

You will mostly be working in a busy office environment, however there will be lone working on occasion.

What will I be responsible for doing?

As a Project Officer, you will play a key role in supporting residents to help them achieve their goals, develop independent living and life skills and you will build excellent relationships with residents, colleagues, and professionals from external agencies.

The role will also involve travelling across the Borough to support and manage a caseload in their individual home environment as well as within our staffed scheme.

One of the great things about this role is that you have a genuine opportunity to make a real difference to people’s lives.

And what would make me stand out from the crowd?

To be a successful as a Project Officer here at YHG, you will….

• have experience working in a busy office environment
• able to use a range of software packages
• be a collaborative team player
• be able to work using own initiative
• a flexible and enthusiastic approach, ensuring a high standard of service is always provided

This role is really suited to someone who likes to be personable, and customer facing and can demonstrate empathy and provide service users with a safe, supportive, and welcoming environment.

For more detail on the role, please review the role profile available by visiting the vacancy on our website - www.yourhousinggroup.co.uk/careers

And who are Your Housing Group?

Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford.

As one of the North’s sector-leading landlords, we are proud to play our role in tackling the UK's housing crisis by continually reinvesting in our 29,000 properties and tailoring our services to meet the diverse needs of our customers. We also build over 1,000 new homes each year.

We’re an employer of choice, over 88% of colleagues here recommend us as a 'great place to work'.

That all sounds great, what’s in it for me?

In return we offer £22,110 for a 35 hour week, and 25 days annual leave (holidays also increase with length of service) plus Bank Holidays, but our employee deal offers much more than just a competitive salary and holiday allowance.

Although you are based at Tiernan Lodge you will have access to Youggle House – our wellbeing, social, collaboration and meeting space in Birchwood, Warrington - you may be asked to travel to Youggle House to meet up with your wider team.

On top of this, we’ll provide you with a great benefits package, including a contributory pension where we match whatever you choose to contribute (up to 8%), an advanced level Healthcare cash plan through BHSF, that doesn’t just provide dental and optician cashback but also health and wellbeing benefits (such as 24/7 GP Access, money back from prescriptions and alternative therapy treatments) and an amazing discount scheme that gives you access to half price cinema tickets, subsidised gym memberships and a huge range of discounts with some of the biggest high street and online names.

For more of our great benefits, please review the benefits information sheet available by visiting the vacancy on our website - www.yourhousinggroup.co.uk/careers.

As this role allows access to confidential tenancy information, we regret we are unable to accept applications from existing tenants/residents or from those who have an association with existing tenants/residents.

This role is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 and therefore as part of the Group’s pre-employment checks, successful applicants will be required to complete a satisfactory Enhanced DBS check.

Closing Date: 11th May 2023

We review applications as they’re received and reserve the right to close this advert early; if you’re interested, please apply ASAP to avoid disappointment.

Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for anyone who resides in a Your Housing Group property and any applicants who declare they have a disability. If these applicants meet the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Some roles may be subject to probity checks which will override the scheme where a potential conflict of interest or a probity matter has been identified. YHG2