Role Overview & Mandate
Executive Summary
About Us Do you have great interpersonal skills? Are you looking for a role that suits your flexibility? Join us as an...
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Do you have great interpersonal skills? Are you looking for a role that suits your flexibility? Join us as an Registration Support Assistant on a casual basis!
With a starting salary of £10.79 per hour, flexible working patterns to suit you and the service plus a wide range of rewards and benefits, there has never been a better time to join!
This exciting opportunity will be based in the Registration Service. This service is delivered through a Births & Deaths Team which delivers statutory Birth and Death registration and includes the centralised copy certificate production, and a Ceremonies Team which delivers civil ceremonies and citizenship ceremonies.
For more information about West Sussex County Council, please visit our WSCC About Us page.
Your day-to-day role will be supporting the Registration Service, this will range from:
- Assisting the registration officers ushering during ceremonies (Weddings, Civil Partnerships and non-statutory ceremonies)
- Communicate face to face with customers in a professional, courteous and appropriate manner.
- Working across different floors of the Ceremony venue, setting up rooms for ceremonies and resolving minor maintenance issues.
- Opportunities to work across ceremony office across West Sussex (i.e.) Chichester, Worthing or Horsham
A full job description is attached at the bottom of the advert.
About The Job
Salary: £10.79 to £10.98 hourly rate (£12.09 to £12.31 with annual leave entitlement) with entitlement to claim for Crawley Weighting Allowance for each hour worked.
Working Pattern: Casual Hours (Wednesday to Saturday) Hours typically from in between 09:00 to 18:00 - shifts are dependent on volume of cemomories.
Contract Type: Casual
Location: Crawley Library, Southgate Avenue, Crawley, RH10 6HG
Interview date: 15 May 2023
Why choose us as your next employer? We care about wellbeing, allowing time for celebrating our teams efforts, and developing our team to be the best they can be. Alongside this, we also offer the below benefits.
- An excellent local government pension scheme
- A range of flexible working options, depending on your job role
- Maternity, paternity, dependency and adoption leave
- Volunteering opportunities
- Training and development opportunities, including coaching, mentoring and apprenticeships
- A range of discounts giving our staff access to hundreds of offers; groceries, travel, cinema tickets, days out, leisure activities, high street retailers and the opportunity to save over £1,000 a year through our West Sussex Choices benefits platform (see our Staff discounts page if you are a business looking to offer a discount)
- Health and wellbeing benefits including access to our Employee Assistance Programme, Mental Health First Aiders, Wellbeing Hub and Voluntary Health Cash Plans
For a full list this can be found at our Rewards and Benefits page.
Experience and Skills
Key Skills:
- Literacy and numeracy skills in order to understand complex written instructions describing tasks, type documents or take complex messages.
- General IT skills including Word and Excel (or equivalent packages) for word processing, data processing, creating basic presentations, maintaining basic computer databases and production of straightforward statistical data etc.
- Good communication and interpersonal skills in order to provide clear and concise advice and guidance to a range of clients, including the ability to provide receptionist duties in an appropriate manner.
- Ability to interpret information, such as service complaints, and then redirect them to the appropriate person to provide quick and accurate resolution.
- Ability to plan over the short term in order to organise resource bookings, monitor stationery orderings and coordinate FOI requests.
Qualifications and/or experience:
- 4 GCSEs with A-C passes including Maths and English or equivalent qualification or experience demonstrating that level of numeracy and literacy.
- European Computer Driving Licence, or equivalent qualification or experience.
- Previous experience of working in an office environment. Desirable
Further Information
The reference number for this role is CPP00737.
For an informal conversation or for further information regarding the role, please contact at Sarah Ray at Sarah.Ray@westsussex.gov.uk
For an informal conversation regarding the application process, please contact Rosa Siracusa (Resourcing Advisor) at Rosa.Siracusa@westsussex.gov.uk
For issues or queries regarding your application please contact hrrecruitment@westsussex.gov.uk.
To apply, upload your CV and complete the application explaining the skills and experience you can bring to the role ensuring that any gaps in employment are covered in your CV. Please ensure you have saved the job description attached to the main advert on our website as, once the job has closed, you may not have the opportunity to download again.
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to satisfactory references and health check.
West Sussex County Council is an equal opportunities employer committed to promoting an environment that is inclusive and free from all forms of unlawful or unfair discrimination and values the diversity of its people. We actively welcome applications from people of all backgrounds and take every possible step to ensure that no individual will be disadvantaged.
For information regarding your eligibility to apply for this role under our Disability or Veteran’s Guaranteed Interview Scheme, please visit our website.
RSi
Job Reference: CPP00737
