Sales and Counter Assistant

Sales and Counter Assistant - WHSmith - Taunton

Contract Type: Permanent
Working hours:

• 
  16 hours per week, working any 4 out of 7 days, including weekends.

• Monday to Saturday 8.30am to 5.30pm
• Sunday 10am to 4pm

As a Sales and Counter Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards as well as connecting people across miles and time with our Post Office services. You’ll work across our WHSmith and Post Office brands to ensure our customers, and our colleagues are proud to share their journeys with us.

What being a Sales and Counter Assistant is all about:

• Delivering an exceptional customer service to all customers.
• Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
• Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
• Being part of a team and supporting colleagues.
• Managing queues and ensuring that customers can access the services they need quickly and simply.
• Meeting high standards of governance and attention to detail.

• A passion for customers having an exceptional experience in store.
• Confident in communicating within the team.
• Motivated to achieve fantastic results and standards.
• Adaptable to meet company requirements and goals

How we reward our teams:
We know you’ll work hard to make WHSmith a success and our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.
Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.

About us:
WHSmith has a remarkable heritage and we have held our place as the Hub of the High Street and in our customers’ hearts for 230 years. But this doesn’t mean that we’re resting on our laurels – Our stores work hard to make customer and colleague journeys in life possible, marking the milestones with cards and gifts, providing escape and education with our books, and communication and currency in our Post Office Stores.

WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.