Role Overview & Mandate
Executive Summary
THE TRAILER – THE ROLE We are looking for Customer Assistants who are passionate about great customer service to...
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THE TRAILER – THE ROLE
We are looking for Customer Assistants who are passionate about great customer service to join the team here at Vue.
ACT 1 – WHAT YOU’LL BE DOING
As a Customer Assistant you’ll be responsible for a wide variety of duties across the cinema.
As well as delivering exceptional customer service you will help the cinema to meet daily sales targets by recommending films and up-selling our premium seating options and latest deals on drinks and snacks.
You’ll check tickets, replenish stock and work as part of a team to get each screen ready for the next film in record time, helping to keep the whole cinema clean and tidy so every customer can enjoy the Vue ‘big screen’ experience at its best.
ACT 2 – WHAT YOU’LL NEED
You’ll need confidence, flexibility and enjoy working in a busy target driven environment where no 2 days are ever the same. Previous customer service experience would be beneficial but it isn’t essential as full training will be given.
THE FINALE – WHY YOU’LL WANT IT
Great training, a fun environment, as many free films as you want to watch for free for you and three friends, discounts on food and drinks and other discounts with high-street and online retailers.
There are also fantastic development opportunities for those looking to start a career.
THE CREDITS – ADDITIONAL INFORMATION
Peak times for us are Friday to Sunday and plus school holidays and we are able to offer additional hours during these busy periods.
