Income Office Assistant

We are currently seeking a bright and enthusiastic individual to join our busy Income Office team, on a full time and ongoing basis. This role may be of particular interest to someone with some customer care experience and strong IT skills.

As Income Office Assistant, you will be responsible for a range of clerical duties and cashiering functions to ensure the efficient and timely collection of fees. In this small, supportive team, you will work collaboratively and efficiently to manage an extremely busy workload, striving for completion of tasks by deadlines to ensure continuity of service.

What will you be doing, day to day?

• Receiving and responding to requests from students who require a status letter for financial requirements
• Performing a range of cashiering and counter duties to assist with the collection and recording of monies received
• Reconciling daily credit/debit card payments and enter into Agresso in an accurate and timely manner
• Providing clerical duties in the Income Office to ensure the smooth running of the department

What are we looking for?

• GCSE English and maths (grade C/4 or above) or equivalent
• Ability to display a good level of numeracy with a strong attention to detail
• the ability to work flexibly under pressure and to manage multiple tasks

What can you expect from us?

• "Hybrid Working" allowing a flexible blend of office and home working (days to be agreed with the hiring manager in line with business needs, following suitable training in an office based capacity)
• 43 days annual leave per annum (30 days personal leave, 8 bank holidays, plus 5 additional days allocated between Christmas and New Year)
• Excellent pension scheme
• A beautiful campus, including access to our on site theatre/cinema, sports facilities, library, on site nursery (Canterbury) and food outlets
• Great staff benefits, such as study while you work discounts, cycle to work scheme, local business discounts
• On site parking
• A friendly, open and collaborative working environment
• Support in your development and wellbeing at all stages of employment, including an Employee Assistance Program

The University of Kent is a distinctive and attractive place to work. We employ around 6,000 staff, including academic and research staff and a full range of support and administration staff. Our stunning main campus in Canterbury, Kent was founded in 1965 and is set among green and tranquil open space overlooking the spectacular Cathedral.

Please see the links below to view the full job description and to apply for this post. If you require further information regarding the application process, please contact centralservicesresourcing@kent.ac.uk quoting ref number: CSF-652-23.