Education and Academic Services

Faculty Operations (Faculty of Humanities, Arts & Social Sciences)

This new full-time post is available immediately on a fixed-term basis until 31 July 2024.

Summary of the role/position

The above full-time fixed-term post is available immediately in the Faculty Operations team until 31 July 2024, based on our Streatham campus. We are currently operating a hybrid working model with staff alternating between working on campus and from home.

Team

The team provides a crucial frontline support service to support the delivery of the Faculty’s strategic education, research and global ambitions and is integral to the success of the Faculty. This post will report to the Faculty Senior Administrator and initially be assigned to a specific department/portfolio to review, in line with business demands across the joint division of Education and Academic Services.

Main purpose of the job:

To provide essential frontline administrative support to students and academic leaders within the departments including; extensive diary management and minute-taking, as well as high-quality administrative support to key departmental/local governance priorities. The role ensures the frontline delivery of professional services in a timely manner ensuring that business is delivered to deadlines. The role will be expected to be heavily involved in local themes of work including enhancing the student experience , Research Excellence Framework (REF) and Knowledge Exchange Framework (KEF) preparation including, but not limited to, action planning and tracking, reporting on outcomes and ensuring deadlines are met.

Contributing towards institution-wide projects, particularly the digital transformation programme, this post will be involved in the design, testing and roll-out phases of specific projects acting as locality ‘champion’ and encouraging/supporting the uptake of such roll-out amongst the academic community. Given the frontline business support nature of this role, the post holder will be expected to respond to, manage and follow up on a diverse range of queries from a variety of internal and external stakeholders in a customer/end-user orientated manner.

The post holder will also assist with managing departmental social media accounts, liaising with academic staff to build a following and raise departmental profiles. This may include providing expertise and support to other disciplines.

Please ensure you read the Job Description and Person Specification for full details of this role.

The University of Exeter

We are a member of the prestigious Russell Group of research-intensive universities and in the top 150 universities in the world (Times Higher Education World University Rankings 2022 and QS World University Ranking 2022).

Our research income in recent years means we’re the fastest growing UK Research University with some of the world’s most influential scientists, and we seek to answer some of the most fundamental issues facing humankind today through this. More than 99% of our research is of international quality and our world-leading research impact is growing faster than any other Russell Group university (2021 Research Excellence Framework). We encourage proactive engagement with industry, business and community partners to enhance the impact of research and education and improve the employability of our students. Read about our world leading research – Green Futures and how we are transforming education for a changing world. We are located in a beautiful part of the country and Exeter (a fast growing tech hub) is one of only a few UK cities to have been designated as a UNESCO Creative City.

Our Equality, Diversity and Inclusion Commitment

With over 27,000 students and 6,400 staff from 180 different countries we offer a diverse and engaging environment where our diversity is celebrated and valued as a major strength. We are committed to creating an inclusive culture where all members of our community are supported to thrive; where diverse voices are heard through our engagement with evidence-based charter frameworks for gender (Athena SWAN), race equality (Race Equality Charter Mark), LGBTQ+ inclusion (Stonewall Diversity Champion) and as a Disability Confident employer. Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community. Reasonable adjustments are available for interviews and workplaces.

Benefits

We offer some fantastic benefits including:

• 39 days leave per year
• options for flexible working
• numerous discounts at leading retailers
• onsite gyms on all of our campus’ and a cycle to work scheme
• sector leading policies around maternity, adoption and shared parental leave (up to 26 weeks full pay), paternity leave (up to six weeks full pay) and a new Fertility Treatment Policy
• stunning campus environments in Exeter and Cornwall, in the beautiful South West of England

Further information

Before submitting an application you may wish to discuss the post further by contacting Emily Morris (Executive Officer) e.morris3@exeter.ac.uk