Bank Appointment/Reception/Secretarial Assistant- Band 2

Bank Appointments Clerk /Receptionist/Secretarial Assistant

There are 7 Radiology Departments across United Lincolnshire Hospital's NHS Trust, offering MRI, CT, Ultrasound, Dexa, X-Ray, Fluoroscopy and Interventional services.

We perform over 300k examinations per year providing a 24 hour service for emergency procedures. The departments carry out a wide range of procedures including plain film radiography, barium studies, A/E Trauma, IVU’s, theatre, dental and interventional fluoroscopy. The MRI, CT and Ultrasound departments are constantly developing and expanding their service provision.

As a department we fully encourage role extension and CPD, we are also committed to providing a caring and supportive working environment.

Suitable applicants will undertake duties within the Radiology Appointments/Reception/Secretarial areas, based at Lincoln County Hospital. This will involve a requirement to cover general admin duties within the Xray Department.

The successful applicant will join the team of Ultrasound Appointment Clerks in appointing investigations and cancer referrals, liaising with patients, clinicians and Radiology clinical staff. Appointments will be scheduled using the Radiology Information System (RIS), inputting data and informing patients and clinicians of appointment dates and times.

Appointments will be scheduled to ensure there are no breaches of waiting times in accordance with local and national targets, in liaison with Consultant Radiologists and Advanced Practitioner Sonographers to ensure the efficient utilisation of Imaging work lists.

Cover will also be required in general administration duties with the Radiology Secretaries and Reception (manned between the hours of 07.30 - 20.00 7 days a week).

We welcome applications from caring, flexible, enthusiastic and motivated individuals who wish to assist all aspects of the appointments, general administration and the reception of this busy, varied and friendly Radiology department. You must be able to undertake early start times, late finish times and weekend work when required. You must also be able to travel to other sites in Louth, Gainsborough and Grantham.

Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of £643 million (20/21) and we employ nearly 8,500 people.

Our Board have recently agreed a new vision statement – “Outstanding Care Personally Delivered” – stating their ambition for our Trust to be among the best.

We also have a five year Integrated Improvement Plan setting out how we will achieve our strategic objectives, for patients, services, people and partners, the last recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live.

Our latest CQC report increased our ratings for being effective and well-led from ‘Requires Improvement’ to ‘Good’. Our rating for caring remained as ‘Good’.

This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years.

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated.

What should you do next?

Have a look at the job description, and if you like what you see, then apply today. Don’t miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you!