Role Overview & Mandate
Executive Summary
**WORKING FROM THE OFFICE BASED IN STAFFORD ***** FULL TIME **** IMMEDIATE STARTS **** MON-THURS 07.00AM-15.00PM- FRI...
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**WORKING FROM THE OFFICE BASED IN STAFFORD ***
** FULL TIME **
** IMMEDIATE STARTS **
** MON-THURS 07.00AM-15.00PM- FRI 06.00AM-15.00PM
** MONDAY TO FRIDAY **
** GREAT PLACE TO WORK **
** JOB PROGRESSION FOR THE RIGHT PEOPLE**
ULM Services are now recruiting for customer services representatives at their Head Offices in Stafford. We have several vacancies for day time and twilight shifts
ULM Services are a call handling service for commercial tyre breakdowns. We operate a network of over 200 service centre's throughout the UK.
The role will see you responding to incoming breakdown calls and emails, accurately entering information onto our bespoke system and deploying jobs to the nearest service centre. Other incoming calls may include liaising with fitters and service centre's who may need further assistance when locating a vehicle or driver, or to relay job details to end customers. A high level of accuracy and customer service is required for this role.
Requirements
Accurate at data entry
Call Centre Experience not essential but preferable
Excellent customer service skills
Good admin and organisational skills
Clear communication skills
Motivated and enthusiastic
Salary £19010.00
£100.00 attendance bonus payable monthly
Job Type: Full-time
Salary: £19,010.00 per year
Flexible Language Requirement:
Schedule:
- Day shift
Supplemental pay types:
- Bonus scheme
Work Location: One location
Job Type: Full-time
Salary: £19,019.00 per year
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- Stafford: reliably commute or plan to relocate before starting work (required)
Work Location: In person
