Official Specifications
Role Overview & Mandate
Executive Summary
Are you an IT graduate looking for a company that will allow you to put your degree to use? Perhaps you’re looking to work in the City of...
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Are you an IT graduate looking for a company that will allow you to put your degree to use? Perhaps you’re looking to work in the City of London where you will be fully trained and developed? Or maybe you want to work with like-minded people whose passion for technology will inspire and motivate you? Here, at Trayport, we have a successful history of recruiting Early Careers employees and then watching them really grow. Trayport is once again looking for an IT Graduate to join our successful team, and grow within the business.
After completing your comprehensive training you will become a full member of the Information Systems team providing 1st and 2nd Line Support to our internal users. The role will involve:
- Covering the IT Support Helpdesk, providing responsive, consistent, high-quality support to our end-users and meeting service targets
- Deploying, configuring, testing and supporting the desktops, laptops, systems software, applications software and mobile phones used at Trayport
- Monitoring and supporting servers, networking systems and telecoms systems
- Adhering to IT policies, processes, procedures and checklists at all times
- Helping to ensure that key systems are available 24 hours a day, and that business continuity is assured in the event of disruptions
- Managing long-term projects and smaller ad hoc tasks concurrently, and tracking time spent accurately.
As a rapidly growing technology company with a real passion for developing Graduates, we know what motivates you. Whether it’s ensuring you’re using the latest technologies, running technology forums, providing extensive training or participating in company Hackathons, we are dedicated to developing you to be the best you can be. Not to mention the fact we have a fully stocked kitchen, Gaming Nights, regular company socials and a great Central London office tailored towards hybrid working; all aimed at ensuring your time at Trayport is not only educational, but fun. We also offer a great starting salary with amazing benefits like a bonus, pension, share scheme, health care, life insurance, cycle to work schemes, interest free ticket loans, training budgets and health and well being allowance.
With over 75% of our workforce technical, you are sure to learn from a lot of highly experienced people in all teams. Once you have completed your training period we will ensure you are fully equipped to take on your new role within Trayport. We aim to make sure you join one of the many Grads who have successfully joined our company and have since progressed into more senior roles in the business.
The successful candidate will be a strong communicator with the ability to build rapport and troubleshoot with internal users. You’ll also be proactive and motivated to want to better yourself by taking advantage of the many opportunities Trayport offers.
Trayport is a leading provider of energy trading solutions across the globe. Our software is used by the world’s largest energy trading companies and banks across high profile markets that include derivatives and cash products.
Trayport is committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect and one which reflects the diversity of the community in which we operate. We provide accommodations for applicants and employees who require it.
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