Role Overview & Mandate
Executive Summary
Admissions Seasonal Team Leader THORPE PARK Resort, Staines Road Chertsey, SURREY, KT16 8PN United Kingdom...
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Admissions Seasonal Team Leader
THORPE PARK Resort, Staines Road
Chertsey, SURREY, KT16 8PN
United Kingdom
Admissions Team Leader (Full Time & Part Time)
- 20 FREE tickets to any Merlin attractions worldwide
- 25% discount in our retail shops and restaurants
- Opportunities to develop and have a longer term career in Merlin
- Free bus from Staines station to the Resort for all employees
- 40% discount online off LEGO, and much more!
What will I do?
- Our awesome Admissions department are the first team to welcome our guests onto the Resort each day, therefore are expected to be role models on delivering exceptional guest interactions
- Driving exceptional guest experience and customer service within the hosting team
- Take direction from the Admissions Assistant Managers
- Lead a motivated and professional team
- Take ownership of upselling
- Maximising revenue and enhancing our guests value for money during their visit
- Take on duty manager shifts
- Work closely with other managers across the resort.
You will not only be responsible for providing our guests with a fantastic experience here at Thorpe Park Resort but also to make them aware of the wide range of additional products available to them.
An ideal candidate would be able to:
- Professional
- Approachable
- Consider guests needs with every interaction
- Always drive exceptional guest interactions from the team
Details:
Location: Thorpe Park Resort, KT16 8PN
Hours: Full Time, 5 days per week
Pay: £9.84
As part of the Merlin Entertainments family, we’re also aligned with Charities including The SEA LIFE Trust and Merlin’s Magic Wand Children’s Charity. This means your hard work goes towards supporting marine conservation projects like the Beluga Whale Sanctuary in Iceland and providing days out for children going through hardship. You can find out more here!
If successful through the application process, you will be invited for an interview. If you have any questions or if you require any assistance at the event, because of a disability or medical condition, please contact us by email at HumanResources@thorpe-park.co.uk and one of the team will get back to you as soon as possible.
Everyone Matters at Merlin.
At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters! Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.
If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at HumanResources@thorpe-park.co.uk and one of the team will get back to you as soon as possible.
