Official Specifications
Role Overview & Mandate
Executive Summary
Digital Experience Executive SITE: Odyssey Trust LOCATION: Queen’s Quay, Belfast, BT3 9QQ RESPONSIBLE TO:...
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Digital Experience Executive
SITE: Odyssey Trust
LOCATION: Queen’s Quay, Belfast, BT3 9QQ
RESPONSIBLE TO: Digital Experience Manager
TERMS: Nominal 37.5 hrs per week however due to the nature of the role flexibility is required.
DATE: June 2023
OVERALL PURPOSE OF THE JOB
This is an exciting role which is central to the continued growth and development of the Odyssey. Working across the demises of Arena, Belfast Giants, W5 and supporting Odyssey Place, the post holder will support the Digital Experience Manager in driving digital and technological investment, adopting systems to help us understand the needs of both customers and staff, thus enabling us to deliver exceptional experiences to all Odyssey customers.
Essential Criteria
Relevant Business/IT related degree and 2 years’ experience in a similar role
OR
3 years experience in a similar role.
AND
£23,000 - £25,000 per annum dependent on experience.
Benefits
The Odyssey Group has a range of benefits which it offers to full and part time staff.
SITE: Odyssey Trust
LOCATION: Queen’s Quay, Belfast, BT3 9QQ
RESPONSIBLE TO: Digital Experience Manager
TERMS: Nominal 37.5 hrs per week however due to the nature of the role flexibility is required.
DATE: June 2023
OVERALL PURPOSE OF THE JOB
This is an exciting role which is central to the continued growth and development of the Odyssey. Working across the demises of Arena, Belfast Giants, W5 and supporting Odyssey Place, the post holder will support the Digital Experience Manager in driving digital and technological investment, adopting systems to help us understand the needs of both customers and staff, thus enabling us to deliver exceptional experiences to all Odyssey customers.
Essential Criteria
Relevant Business/IT related degree and 2 years’ experience in a similar role
OR
3 years experience in a similar role.
AND
- Previous experience in using modern digital systems.
- Ability to understand trends and coordinate multiple tasks at any given time across departments.
- Ability to work with multiple service providers and across departments.
- Excellent communication skills.
- Possess drive and determination and ‘can do’ attitude.
- Ability to work under pressure with deadlines.
- Positive outlook and team player.
- Previous experience in assisting or managing scoping exercises and development work with systems.
- Business Intelligence knowledge.
- Commercial awareness.
- Knowledge of Customer Relationship Management systems.
£23,000 - £25,000 per annum dependent on experience.
Benefits
The Odyssey Group has a range of benefits which it offers to full and part time staff.
- Free car parking.
- 33% discount in the W5 café, including coffee and 10% discount in the W5 shop.
- Complimentary tickets to Belfast Giants, friends, and family access to W5 and advanced ticketing to Arena events.
- Holidays commence at 31 days per year rising to 34 [pro rata for part time staff.]
- Contributory pension scheme, life assurance, paid sickness benefit and a health cash plan.
- Salary sacrifice including pensions, holiday, and cycle to work schemes.
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