Role Overview & Mandate
Executive Summary
Position Summary: The Cosmetics Company Stores are the outlet retailing operation of the Estée Lauder...
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Position Summary:
The Cosmetics Company Stores are the outlet retailing operation of the Estée Lauder Companies.
We opened our first UK store in 1994, in the historic town of Bath, England and now comprise of 20+ stores at key Designer Outlet destinations across the UK including Bicester Village, Cheshire Oaks and Gunwharf Quays.
We offer our consumers all core Estée Lauder Companies brands including Clinique, Estée Lauder, Jo Malone London, M·A·C and Tom Ford Beauty where our consumers immerse themselves in a world of premium skincare, make up, fragrance and haircare.
Our teams represent the very best of Estée Lauder Companies, working with award winning premium beauty products, along with a consumer first mindset and succeeding as one team.
If you are an ambitious self-starter looking for a progressive career within the Retail Beauty Industry then this could be the perfect role for you. Whether this is your first break into retail, or you have experience which you want to build upon, we have a space for you. As one of our talented Sales Advisors, you will be passionate and live and breathe beauty, to create an exceptional customer experience while selling our market-leading products across the Skincare, Makeup and Fragrance.
With your passion for people; our company and products, you will ensure that each customer has a unique and inspirational in-store experience which educates, inspires and delights them. While working with the rest of your dynamic team, you will help create a visually appealing shopping environment by maintaining high standards of visual merchandising.
Compensation and Benefits
- Competitive industry salary
- Commission scheme eligibility
- Annual Leave & Family Leave
- Product discount/Staff Product Concession monthly credit spend allowance
- Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)
- Benefits platform with exclusive discounts and offers
- Work Life Connections – Employee Assistance Programme
- Extensive Training & development offering
I,D&E STATEMENT
The Estée Lauder Companies’ collective vision is to be the most inclusive and diverse beauty company in the world, and to be both the employer of choice for diverse talent and the brand of choice for our global consumers. We are a people first company, respecting and caring for our employees, communities, and consumers. With consumers in approximately 150 countries and territories, and 70 languages at the point of sale in the UK & Ireland, it is essential that we continue to have a diverse workforce that understands local relevance and the changing beauty needs of all our global consumers.
Qualifications
About you
You may, or may not have experience within a retail environment, we can invest in your development to fill in some of the gaps and give you the tools needed to succeed.You will have:
- A passion and energy to provide inspirational, authentic and personalised customer service
- An approachable and friendly personality
- Confidence in speaking to customers, get to know them and understand their needs to best cater to them
- Keen to be involved and support all store operations including stock deliveries, floor moves and the maintenance of daily standards
- Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.
- Previous retail industry/customer services experience is beneficial
- Proof of right to live and work in the country
Job: Retail - Store
Primary Location: GB-ENG-Cheshire Oaks
Job Type: Standard
Schedule: Part-time
Shift: Variable
Job Number: 232375
Estee Lauder Companies is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
