Role Overview & Mandate
Executive Summary
Located in Earlsdon in Coventry, the Cottage, is a neighbourhood hangout with a glorious beer garden serving up seriously tasty beers...
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Sources: USCIS E-Verify & Home Office CoS
Located in Earlsdon in Coventry, the Cottage, is a neighbourhood hangout with a glorious beer garden serving up seriously tasty beers and a selection of delicious cocktails. Our gorgeous wood-fired oven, cooks all our pizzas and pots from fresh at a scorching 290°.
We will provide you with a great package:
Competitive hourly rate + tips- 28 days holiday
- Company Pension scheme
- Retail and beer discounts
- Fun culture surrounded by a supportive team
- Free food when on shift
- 30% dining discount of all managed houses
- Employee Assistance programme
- Benefits portal
- Refer a friend bonus
- Career development programme
- Great working environment and great prospects!
Your role:
We are looking for talented, motivated and passionate Front of House staff to join our team in delivering an exceptional customer experience and a mouth-watering food offering.
Front of House duties include:
Taking responsibility for the customer journey, ensuring their experience is second to none- Taking accurate orders and working closely with kitchen staff
- Ensuring payments and receipts are correct
- Confidently recommending menu and drinks offerings
- Observing service and standards and reporting any incidents or issues
- Being a supportive and proactive team member
You will need to demonstrate:
- Previous experience working front of house in a hospitality or customer facing environment
- Enthusiasm and passion for food and beer
- The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment
- A result driven and ambitious individual keen to develop your career and grow with us
We are the cheeky little brothers and sisters of Wells & Co. who have yet to grow up! Despite all the fun we have, we also take your personal development as seriously as we take our beer and food. We think it’s time to wave goodbye to your previous jobs and say hello to your new family. Welcome!!
If the above sounds like you we’d love to hear from you.
