Lettings Officer

Various job opportunities within the Housing Options Team

Previous experience is not essential

2 x Housing Options Officers

1 x Housing Options Triage Officers

1 x Resettlement Officer

1 x Lettings Assistant

This is a great and exciting time to join Test Valley’s forward thinking and proactive housing team.

We have a number of vacancies available and we are looking for people to join our busy housing service, which focuses on preventing homelessness across the borough, working with customers in both Andover and Romsey.

We are looking for people who are dynamic, customer focused and thrive in a busy challenging front line environment. You will have a desire to help support people who are at risk of experiencing homelessness, using a strengths based approach.

Even if you don’t tick all the boxes, or have no previous experience, we want to hear from you. Your attitude and approach to customers will be the most important factor in securing one of these opportunities. Training for all of these roles will be provided.

1 x Lettings Assistant

31 hours per week, permanent role

Covers Andover and Romsey

Grade 5 - Salary bracket £24,912.24 - £27,122.88 pro rota

Our Lettings Assistant is crucial role to the running of the Council’s housing register. You will assess and process new applications to join the housing register and updates to existing applications. You will provide telephone support to those customers who need our assistance and supporting the letting officers with adverts and nominations.

Full job descriptions and person specifications can be found on our web site www.testvalley.gov.uk

Recruitment drop in evening – Tuesday 9th May 2023 16:30 – 19:30, Guildhall Andover

We know a change of career and applying for a new job can be overwhelming especially if you are not familiar with this area of work.

If you are interested in any of the roles, would like to find out more and receive advice on how to apply then please attend our recruitment drop-in session on Tuesday 9th May 2023 from 4:30pm – 7:30pm, at the Guildhall Andover.

You will have the opportunity to meet Senior Officers and existing post holders who can discuss the roles with you in more detail and talk you through our application process.

If you cannot make this session, but would like to discuss the roles available please e mail bward@testvalley.gov.ukand mwoodward@testvalley.gov.ukto book a 25 minute TEAMS session with one of the Senior Officers at a more convenient time.

You do not have to book a TEAMS session or attend the drop-in session, however we have found that candidates who speak to us before completing the online application form are more likely to be shortlisted for an interview.

The application form has a section for you to include a supporting statement. In your supporting statement we expect you to demonstrate how you do, or could meet the criteria set out in the person specification. We encourage you to write a couple of sentences against each of the criteria listed, detailing how you can meet this criteria. If you do have previous, experience or transferable skills please include examples of these in your statement.

Closing date for applications is Midnight 22 May 2023

Job Type: Part-time
Part-time hours: 31 per week

Salary: £24,912.24-£27,122.88 per year

Benefits:

• Company pension
• Flexitime
• Free parking
• On-site parking

Schedule:

• Flexitime
• Monday to Friday

Work Location: In person

Application deadline: 22/05/2023