Role Overview & Mandate
Executive Summary
Job Introduction At Tarmac, ‘who you are’ matters. We want to get to know you....
Reviewed by Compensation & Visa Analysts •
Sources: USCIS E-Verify & Home Office CoS
Job Introduction
At Tarmac, ‘who you are’ matters. We want to get to know you. If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer.
We are currently looking for a Process Automation Controller to join our IT team based in Solihull, West Midlands. Flexible/Hybrid working available.
The role is responsible for monitoring and issue triage of our automated processes and ensuring the appropriate logging for resolution. It also performs routine administration, creation of IT Change Requests, data maintenance and promotion of processes and ensuring the SOx compliance and control evidence is produced appropriately for our in-scope applications.
Role Responsibility
In this role you'll:
- Monitor automated processes to increase and improve the business benefit
- Manage change and log all change requests in a compliant manner
- Monitor the automation mailbox and ServiceNow incidents, triage issues and assign to the appropriate party for resolution
- Manage user group maintenance and master data loads
- Ensure processes are scheduled in line with business requirements and that exceptions, referrals and system outages are handled appropriately
- Effectively manage risk and dependencies across internal departments and IT providers as necessary
- Ensure all SOx controls are performed effectively and the maintain the prompt production and submission of control evidence
The Ideal Candidate
To be successful in this role you'll need:
- An in depth understanding of RPA dependencies and challenges
- Demonstrable problem solving, analysis, and design skills
- Previous exposure to technology and architecture concepts
- Developed presentation skills with ability to communicate at executive level
- The ability to build strong relationships with internal and external parties
- A proven ability to influence others at all levels of the business
Why Tarmac
We offer an extensive range of career development opportunities and industry-leading rewards, incentives and benefits:
- Bonus scheme
- Enhanced holiday entitlement
- Contributory pension scheme
- Access to the Tarmac Reward website with discounts on retailers, holidays, etc.
- Access to our Employee Assistance helpline for free and confidential advice
- Access to join our Employee Communities inc. LGBTQ+; Working Parents
- Training and development opportunities
