Official Specifications
Role Overview & Mandate
Executive Summary
At Swarovski, where innovation meets inspiration, our Store Managers are our ultimate advocates, providing our customers with extraordinary...
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At Swarovski, where innovation meets inspiration, our Store Managers are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience.
We are searching for a committed Store Manager to place crystal into the hearts and hands of our customers, to lead and grow a team with passion and enthusiasm and make dreams come true.
Join us if you are looking for a rewarding role within a diverse team that is pushing boundaries and shares your real passion for fashion and jewelry.
Be part of a truly iconic global brand, learn and grow with us. A world of wonder awaits you.
About the job
You are an advocate of our brand. In this role and together with the team, you will:
- Strive for excellence and go beyond in every customer interaction to deliver an exceptional customer experience
- Build a loyal portfolio of existing and new customers
- Recruit, lead and grow a team with a growth mindset, passion and enthusiasm
- Exceed personal and team service and sales targets
- Be the driving force behind new and ongoing service and sales opportunities — directly impacting our growth and success.
About you
You are an experience Store Manager and you have:
- Worked in a multi-cultural retail environment with a minimum of 3 years’ experience.
- Experience in attainable luxury, Fashion/Cosmetics/Lifestyle Brands.
- Excellent and proven leadership and coaching skills.
- Digital proficiency.
- A winning personality to easily establish trust relationships with customers, teams and stakeholders
- English skills
About Swarovski
Swarovski unifies all parts of its organization under one spellbinding idea and brings forward a wondrous new world of crystal craftsmanship. Founded in 1895 in Austria, the company designs, manufactures and sells the world’s highest quality crystal, genuine gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group.
A responsible relationship with people and the planet has always been an integral part of Swarovski’s heritage. This manifests today in the company’s well-established sustainability agenda with youth-focused education programs and foundations to promote human empowerment and conserve natural resources to achieve positive social impact.
Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity, expression or any other status protected under the law of the countries we operate in.
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