Technical Business Analyst

This role has a starting salary of £41,931 per annum, based on a 36 hour working week.

We are looking for a Technical Business Analyst to help and inspire the organisation to improve the governance and management of its data.

At Surrey, our vision is to help create better lives, a better place and a county where no-one is left behind. To help deliver this vision we are committed to transforming the way the council manages and uses data and creates insight.

We’re establishing a new data team to deliver our SCC Data Strategy. It’s therefore an exciting time to join us as a Business Analyst and be part of shaping the new team and forging links across the organisation.

The data team will work closely with colleagues in Digital and IT with lots of opportunities for joint activities to build your skill set and share your learning with the team. There are also significant opportunities for personal and professional development through the Business Analyst practice community and broader training.

Many of our staff work also work flexibly, including term-time only and so talk to us about what might work for you.

About the role

This is an exciting role for a proactive and innovative Technical Business Analyst who enjoys applying their skills to variety of tasks.

The projects you will be involved in will be wide ranging from: helping to identify opportunities where master data will bring organisation benefit; to investigating data and process issues; and, undertaking data discovery work. There will be several projects running in parallel and so you will be comfortable working at pace and organising your time. You will be well supported and offered the training and coaching required to undertake the work.

The role will involve engaging with stakeholders from across the organisation and you will build trust and rapport quickly and effectively. You will be communicating back to the team and back out to the stakeholders about what you have discovered.

About you

You will be a team player who has some previous experience of working as a Business Analyst on data, digital or technical projects. You will be experienced in gathering interpreting and using data to generate requirements and actionable steps to deliver projects and improve systems and processes.

You understand the relationship between poorly designed business processes, data capture processes and bad data quality. This will be a hands-on role with an expectation that you are confident in using workshops to document and improve business processes and data capture processes. You will also have some familiarity with building data models and documenting data flows. You have some exposure to data dictionaries, data warehouses, proficiency in Visio (or similar) and using SQL (or equivalent) to manipulate and explore data.

You’ll be passionate about the end user and consider their needs to be at the centre of everything we design. You will have the ability to apply different techniques to elicit business or data requirements and be able to document and communicate these requirements to other team members. You’ll have structured and methodical approach and the ability to distinguish the root cause of a problem from symptoms.

With excellent written and verbal communication skills you will be confident working with diverse groups of stakeholders such as council employees (including technical IT&D staff), elected members, suppliers and residents.

You will be passionate about data and the opportunity it presents for the public sector to improve services to residents.

In order to be considered for shortlisting, we would love to hear that;

• You have some previous experience of working as a Business Analyst on data, digital or technical projects with some familiarity with building data models and documenting data flows
• You are experienced in gathering interpreting and using data to generate requirements and actionable steps to deliver projects and improve systems and processes
• You understand the relationship between poorly designed business processes, data capture processes and bad data quality
• You are confident in using workshops to document and improve business processes and data capture processes
• You have some exposure to data dictionaries, data warehouses , proficiency in Visio (or similar) and using SQL (or equivalent) to manipulate and explore data.
• You have structured and methodical approach and the ability to distinguish the root cause of a problem from symptoms
• You have excellent written and verbal communication skills & you’re passionate about data and the opportunity it presents for the public sector to improve services to residents

At Surrey, our values and behaviours are just as important as our skills and abilities. They shape who we are as an organisation. Find out more about the values we follow.

For more information please find the full job description below and refer to this before submitting your application. We also invite you to read our Life at Surrey handbook to see insights of the culture at Surrey and how as a valued employee, you can help shape our Council.

The job advert closes at 23:59 on 14/06/2023 with interviews to follow.

Contact Details

For an informal discussion please contact James Lizamore by e-mail at James.Lizamore@surreycc.gov.uk.

We look forward to receiving your application, please click on the apply online button below to submit.

Benefits

From flexible working to job sharing we are committed to providing a healthy work life balance. For more information about the wide variety of benefits you can take advantage of please visit MyBenefits for Surrey County Council staff.

Our Commitment

Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where:

• The candidate has evidenced the minimum criteria for the role through their application
• The candidate has chosen to share that they have a disability on the application form

Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role.

We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.