Bank Hub Workers

The starting salary for this role is £26,569 per annum, based on a 36 hour working week.

Are you enthusiastic and committed to supporting adolescents and their families who might be experiencing significant stressors or crises?

The No Wrong Door™ Model is part of Surrey’s new services for adolescents and we are looking for committed and enthusiastic practitioners to join our multi-agency team as Hub Workers.

This is a very rewarding, yet challenging position, where you will be a meaningful person in a child’s life. You will act as a key worker, becoming a positive and reliable role model for young people who have high levels of vulnerability or risk, always having an eye to their long-term outcomes as well as meeting their immediate or short-term needs.

You will work in the front-line of our No Wrong Door Hub, which is based within our registered children’s home. Along with the residential duties you will also provide outreach services and intensive support for families experiencing crisis. At the heart of our service are effective relationships and restorative approaches with children and families; you will work with young people in the children’s home, in the community and in their own home to support them with being safe, restoring and maintaining relationships, building on their talents and aspirations, and helping them engage with education, health and well-being resources.

You will be someone who can build relationships with young people, especially those who may be the hardest to reach, or whose needs are not well-served by current services. When working in the children’s home you will contribute to the day-to-day care of young people and the running of a home, ensuring quality care is provided in accordance with standards.

In return for your expertise, commitment and experience we will enable your ongoing learning and development through a culture of high support and high challenge. You will gain access to a range of learning and development activities including Restorative Approaches, Motivational Interviewing and Contextual Safeguarding, as well as the opportunity to obtain a Level 3 Diploma for Residential Care (if not already held).

We have the following opportunities for Hub Workers:

Hub Worker – this is an entry level position for applicants who are aged 22 and over and have:

• An understanding of the issues that may affect young people on the edge of care or looked after
• Great communication with good verbal, IT and written skills
• An ability to build authentic relationships with young people and to show passion and commitment to the principles and culture of the No Wrong Door model
• A willingness and ability to complete an Apprenticeship as a Children, Young People and Families Practitioner within 24 months of appointment
• Commitment to the working pattern of the role including shifts, weekends and unsocial hours

At Surrey, our values and behaviours are just as important as our skills and abilities. They shape who we are as an organisation. Find out more about the values we follow.

For more information please find the full job description below and refer to this before submitting your application. We also invite you to read our Life at Surrey handbook to see insights of the culture at Surrey and how as a valued employee, you can help shape our Council.

An enhanced DBS ‘Disclosure and Barring Service’ check for regulated activity (formerly known as CRB) and the Children’s and Adults’ Barred List checks will be required for this role.

Contact Details

For an informal discussion please contact Debbie Searle by e-mail at debbie.searle@surreycc.gov.uk.

We look forward to receiving your application, please click on the apply online button below to submit.

Benefits

From flexible working to job sharing we are committed to providing a healthy work life balance. For more information about the wide variety of benefits you can take advantage of please visit MyBenefits for Surrey County Council staff.

Our Commitment

Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where:

• The candidate has evidenced the minimum criteria for the role through their application
• The candidate has chosen to share that they have a disability on the application form

Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role.

We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups. We look forward to receiving your application, please click on the apply online button below to submit.