Role Overview & Mandate
Executive Summary
We at Staybridge Suites London-Vauxhall, managed by Cycas Hospitality, have dedicated team that get to be their true selves so that they can...
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We at Staybridge Suites London-Vauxhall, managed by Cycas Hospitality, have dedicated team that get to be their true selves so that they can deliver positively OUTRAGEOUS service. We put people at the heart of everything we do and are looking to recruit a friendly, spirited Hotel Night Front Desk Receptionist for our new boutique hotel.
We offer a range of benefits, including:
- Employee and Friends & Family rates across Cycas Hospitality Hotels and IHG One Rewards Hotels.
- Day Off on your birthday
- Free Gym Access
- Optional free medical healthcare plan
- Ongoing career development
- Continuous Learning & Development opportunities
What will you be doing?
- Carry out the minimum of 2 security checks at regular intervals with special emphasis on security, fire and safety.
- Check hotel guests in and out and assist with luggage when required.
- Ensure all revenue is correctly charged and monies are securely kept.
- Take payments ad prepare Night Audit Packs
- To ensure the total cash takings balance with the Opera settlements report and the receipt sheet and to complete the banking according to the correct procedure.
- Ensure a sound knowledge of the local area regarding history, places of interest and special events and where further information can be obtained.
- Actioning of early morning calls at the time specified and to the standards laid down.
- The preparation of Breakfast Service.
- Cleaning of areas as requested, removal of all trays from public areas, bedroom corridors as necessary.
- To attend all relevant training as and when required.
- To show willingness to take on additional responsibilities when necessary
What are we looking for?
You have previous experience within a similar role within a hotel environment.
The ability to work unsupervised and strong communication skills are key for this role.
With your intuition and dedication to people, you are always striving to deliver a great service for our guests.
You promote the desired work culture around teamwork and our other company values
Cycas Hospitality is a gift for any hospitality professional. Over the past 15 years we have created an innovative hotel management company.
Join us at an exciting time as we grow and develop not only our portfolio but also our people. At Cycas we work hard, and we make working hard look fun. This is your opportunity to shine and be a part of something great. If you believe you have what it takes and want to be a part of our team, then we want to hear from you!
We are waiting to hear from you.
***All offers of employment is conditional on the receipt of two satisfactory references being obtained from the referees provided to us on your application and proof of your eligibility to work in the United Kingdom.***
