Team Leader - Coventry

CLOSING DATE: THURSDAY 25TH MAY 2023

Job Title: Team Leader - Coventry

Salary: Scale PO1, Points 33-36, £31,010 - £33,418 per annum, pro rata

Hours of work: Full Time (37.5 hours per week)

Key Responsibilities:

• To deliver effective operational management of the Youth Hub, ensuring compliance with contractual, regulatory, and statutory requirements.
• To ensure fair access and coordination of referrals in line with service criteria incl. delivery of briefing session to key referral agencies.
• To develop and maintain local partnerships with key agencies including, voluntary sector, local authorities, and Private companies.
• To contribute to reporting to the Commissioners within quarterly performance review meetings.
• To maintain close reporting contact with the Youth Hub partnerships to ensure effective service delivery i.e. Housing and Childrens Services.
• To develop and design the service to meet the identified needs of young people who are homeless or at risk of homelessness.
• To Identify initiatives to ensure the ongoing development of the projects within the local area.
• Contribute to the development and implementation of the service ensuring the best possible outcomes for young people including homeless prevention through support and mediation, access to statutory services and access to accommodation.
• To support teams to provide high quality support services that promote choice and independence, actively engaging young people in making decisions about their life.
• Contribute to the development of St Basil’s staff, through effective line management and ensuring compliance with standards, contractual and regulatory requirements, best practice and St Basils’ policies and procedures.
• To implement joint working arrangements with local Registered Providers (RPs), the local authority, private landlords to ensure the delivery of an effective Accommodation Finding Service.
• To develop communication channels with young people to empower them to shape and influence the services delivery.
• To measure the performance of the Hub by setting and achieving targets and producing quarterly statistical reports.
• To maintain agreed standards of joint working for all aspects of the service provided.
• To ensure data collection requirements of the project are maintained. Following agreed procedures for the review process incl. effective tracking and monitoring of services.
• To ensure staffing resources meet contractual requirements and that risks and trends are monitored and managed in a timely way with appropriate approvals secured and necessary adjustments made.
• To attend and actively contribute to key meetings i.e. strategic or operational steering groups, case review.
• To deputise for line manager as and when required.
• To ensure that St Basils Safeguarding Policy and Procedure is implemented and adhered to by all staff.
• To be part of local on call providing an out of hours service.

Qualifications:

• Further training – Housing & Business Management, Personnel, Care & Support Work (e.g. NVQ Level 5)
  
• Degree/ HNC is desirable
• Relevant Professional – CQSW, Youth & Comm. DMS, Inst. Of Hsg. Care & Housing is desirable

Role Experience:

• With young people in one or more of the following - Youth Homelessness, Management, Youth Work, Probation, Residential or Community Work, Education or Training.
  
• Experience of inter-agency working.
• Delivering training / briefings to those in authority and across multi-agency partnerships.
• Designing and setting up referral pathways and co-ordinating multi-agency partnerships.
• Partnership development and sustainment.
• Working with Volunteers/Students

Knowledge:

• Relevant knowledge relating to Housing Rights, Welfare Reform and Homelessness legislation i.e. Homeless reduction Act 2017.
• Knowledge of Children’s Act, i.e. Section 17, 20 and 47.
• Knowledge of Safeguarding procedures and legislation, i.e. Care Act 2014.
• Knowledge of and commitment to E.O.P/Anti-Discriminatory practice/ethical practice.
• Knowledge of Social Skills/Job Training skills.
• Knowledge of local services and agencies relevant to young people in the city.
• Knowledge of the exempt sector in Birmingham.

Skills:

• Ability to use initiative and maintain Confidentiality.
• Ability to accept delegated responsibility.
• Ability to write reports and keep accurate records utilising IT systems.
• Ability to work with figures.
• Ability to communicate verbally & non-verbally.
• Ability to relate to those in authority and effectively work in partnership (internal or externally).
• Ability to integrate projects/agency as a whole and demonstrate clear leadership skills.
• Ability to follow through decisions, monitor and to escalate concerns appropriately, where required.