UX Design Lead

Are you looking for your next opportunity, we have a new role available for a UX Design Lead, this role would suit someone who has experience of Leading and motivating others with effective interpersonal communication.

Purpose of the role:
The role is to lead the development, improvement and delivery of User Experience design across the SSS Public Safety Software Development function. This will include leading and coaching a small team of UX Designers, delivering a strategic suite of patterns and standards for UX across the SSS Public Safety portfolio as well as taking hands-on responsibility for the delivery of product UX designs.

Key Duties & Responsibilities

• Work collaboratively with development teams, product managers and business analysts to deliver UX solutions, plan capacity and inform roadmap timelines
• Lead your team’s execution of projects, and structure the suite of artefacts that need to be produced for each project. This can include UX information architecture, creating wireframes, wireflows and prototyping, depending on the needs of the project.
• Develop a suite of reusable standards, patterns and artefacts that establish a forward looking and fresh unified look and feel to the SSS Public Safety product portfolio
• Contribute to the selection of appropriate front-end web application toolkit(s) aligned to the UX design standards
• Contributing insight and experience to strategic and transformational workstream

Knowledge & Experience

• Experience working in major organisations or agencies with a strong UX focus
• Participating in co-creation or facilitation workshops
• Experience of working within a UX design framework
• Experience of working closely with technical teams to enable designs to be realised effectively and efficiently
• Strong understanding of front-end web application development frameworks / toolkits and how these relate to UX designs
• Working on desktop apps, mobile apps and dynamic websites
• Experience creating medium to high fidelity wireframes and prototypes
• Experience developing and maintaining high quality patterns and standards

Technical Skills

• Working with, or creating design systems and design pattern libraries
• An in-depth understanding of user centred design principles
• A basic understanding of agile working practices like Kanban and ScrumWorking
• Knowledge of using Figma to produce designs
• Working knowledge of using Adobe Illustrator & Photoshop to produce designs Storyboards, User Flow Diagrams, Wireframing, Wireflow

NB: The above is not intended to be an exclusive or exhaustive list of all assigned duties, responsibilities or aspects of the job described. The post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post.

Additional information about the role

People Responsibilities

The UX Design Lead will have direct line management responsibility for UX Designers working across a variety of products and workstreams

Competencies

• Leads and motivates others with effective interpersonal communication
• Can manage and develop a team
• Plans for effective use of resources to meet business needs
• Builds and maintains strong relationships; comfortable and practiced at doing so via remote working
• Excellent communication and influencing skills (written & oral)
• Evaluates requirements and solutions with customer at the heart of their decision making
• Be responsible for effective decision-making even in times of change, challenge and ambiguity.
• Drive and promote high quality standards for yourself and others.

Educational Qualifications/Certification

• Professional Diploma in UX Design or equivalent certification

Why work for us:
We aim to offer an inclusive and great place to work. We are passionate about building diverse teams and celebrating individuality. We love seeing our people grow and develop their careers and in return we reward talent with competitive salaries and great benefits.
When you choose a career with us you also get access to a wide range of excellent, highly competitive benefits such as:

• Career progression
• 23 days holiday (rising to 27) with the opportunity to buy extra leave
• Flexible/Hybrid/Remote working (depending on the role)
• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
• Company contributory pension scheme, life assurance, 15 weeks’ fully paid maternity, adoption and shared parental leave, two weeks paternity pay…and plenty more

About SSS Public Safety
SSS Public Safety (formerly Capita Secure Solutions and Services) is a leading solution provider to the Police, Criminal Justice, Emergency Services and Critical Responder sectors across the world; helping our clients deliver effective public services.
We pride ourselves on being innovative and our integrated portfolio of solutions is testament to the continued investments we make. Our solutions encompass Control Rooms and Contact Centres, Integrated Communications, Digital Evidence Management, Records Management, Duties Management and full-lifecycle Device Managed Services supported by 24/7 field engineering and support services.
Find out more at www.sss-publicsafety.com

Equality Statement

We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees.