CCTV Operator

Salary and grade: Grade 3 - starting at £24,760 + shift allowance

Duration of role: Permanent

Hours per week: 37 hours per week*

Location: Abingdon Police Station

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  the successful applicant will work a four-week cycle of shifts, six days consecutively – eighteen working days in total over a four- week cycle. Shift times will vary according to service needs but will not run into rest days.

About the role and what we’re looking for

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  to operate, monitor and prioritise the use of CCTV cameras within the South and Vale control room in a proactive/reactive manner
• to ensure the service can offer full integrity, accuracy and confidentiality of all information
• to observe the town centres on the scheme (Abingdon, Didcot, Henley, Thame, Wallingford and Wantage) by operating monitors and recording
• to communicate with the Police, council officers and other agencies by various communication systems to ensure the most appropriate and effective use of the CCTV system
• to accurately record all events and actions monitored from within the control room
• to process digital viewing requests from the police and issue evidence packs to the police and other authorised agents for evidential purposes.
• to store all relevant data securely in accordance with Data Protection regulations and maintain the security of the control room environment
• to recognise, report and monitor the resolution of any faults relating to the CCTV equipment
• to attend Crown and Magistrates Court as a witness if necessary and provide evidence
• occasional office cleaning (because of secure environment), screen and console cleaning
• other duties that may be required from time to time.
• ability to work and concentrate under pressure and cope with incidents calmly

Your essential skills, knowledge and experience

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  at least six months’ experience in a service or customer care environment
• excellent interpersonal and communication skills – the ability to work with a wide variety or people
• ability to assess and react quickly to situations as they unfold
• ability to maintain accurate reports and records
• basic level MS word, excel

Your essential qualifications

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  a minimum of three GCSE’s grade C or above including English or equivalent
• Security Industry Authority (SIA) CCTV Operators License (this course will be arranged by the CCTV Supervisor for the post holder if not already qualified and the operator will be required to pass the appropriate CCTV Operators course within three months of being appointed)

If you have the following experience or qualifications – it’s a bonus

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  Experience of working with security systems

Additional information

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  the successful applicant will be subject to a vetting procedure by Thames Valley Police. You will not be appointed to the post until this vetting is successful.
• full driving license and access to a vehicle or the ability to travel to and from work during hours when public transport may not be accessible

Your style and behaviours

Your approach at work needs to mirror our vision and values which are detailed below. For this role, the following points are essential:

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  we value all individuals for their diverse backgrounds, experience, approaches and ideas
• we learn from our experience and focus on finding solutions and achieving results.
• we actively engage in discussions and support decisions once they are made
• we involve others in decisions and plans that affect them
• we work constructively across organisational boundaries and levels
• we deal with people and issues directly and openly
• we value outcomes over process
• we achieve results and celebrate when we do
• we have a “can-do” attitude and we drive to get the job done

About us

Our vision and values are important to the councils, and we expect you to support them and embed them in the way we work.

Our vision

We are seen as being customer-focussed, approachable and business-like. We are honest and open and are renowned for providing high-quality cost-effective services.

Our values

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  We act with integrity and show respect
• We are all accountable
• We are passionate about our business
• We strive for simplicity
• We love success

The benefits we offer

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  A basic 24 days annual leave per annum
• Flexible working and annualised hours – a flexible approach to work that our employees love!
• Salary pay awards
• A generous career average pension scheme which includes life insurance of three times your salary
• The opportunity to purchase a bike through Cyclescheme
• A salary sacrifice car lease scheme – a fully inclusive driving package for a fixed monthly cost
• Various schemes to keep you healthy
• We give you two days per year to volunteer within the local community.