Operations Manager

Job Introduction Operations Manager

As an Operations Manager at Sodexo, serving across Warwickshire, Evesham and Birmingham area, you are more than just a manager, you are a relationship-builder and a catalyst of positive change. In this role, you'll drive the success of our school contracts and ensure that our services are delivered to the highest standard. You will become a part of a company where your contributions have meaningful impacts on the lives of our clients. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way. Imagine a role where your input directly contributes to the wellbeing of our clients and staff. Where every day is a balance of strategic thinking, leadership and innovation. This is an exciting opportunity to work with a global leader in quality of life services, to shape the services we provide, and to make a real difference in the communities we serve.
Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. This role will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.
What you’ll do:

• Oversee school contracts across the region, ensuring policy and legislative compliance and positive client relationships.
• Conduct site service evaluations, implement necessary changes, and maintain consistent standards.
• Develop craft and business training modules in support of operational and contractual obligations.
• Maintain the Statutory and Company standards of food and personal hygiene, health and safety.
• Support recruitment processes and staff discipline according to business needs.
• Assist the Business Development team through food presentations and case study development.
• Provide on/off site mobilisation and contract retention support, both physically and administratively.

What you bring:

• Experience in overseeing the financial and commercial performance of multiple units.
• Proven ability to maintain positive client relationships and communication.
• Demonstrable commitment to maintaining high standards of food and service.
• Experience in providing training, coaching, and mentoring during site visits.
• Ability to effectively organise mobilisation/retention activities.
• Understanding and commitment to implement and maintain Statutory and Company standards of policies, food hygiene, health and safety.
• Strong written and verbal communication skills.

What we offer:
£32,000 to £35,000 DOE + Excellent benefits package
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:

• Flexible and dynamic work environment
• Competitive compensation
• Access to ongoing training and development programs
• Countless opportunities to grow within the company