Role Overview & Mandate
Executive Summary
Dealing with customer queries via telephone and emailProcessing orders and checking stockRaising invoicesAdvise...
Reviewed by Compensation & Visa Analysts •
Sources: USCIS E-Verify & Home Office CoS
- Dealing with customer queries via telephone and email
- Processing orders and checking stock
- Raising invoices
- Advise customers on order updates and deliveries
- Scheduling orders for delivery
- Meeting and greeting visitors in the office
- Assistance with any other duties required which ensures the smooth day to day running of the office.
- Ensure working safely always remains the highest priority in the execution of your duties
- Taking meeting minutes
- Administration support for other Managers
- Organising Travel and accommodation for visitors and Senior Management
- Organise meetings
Essential Skills and Experience Required
- Flexible, committed and able to use your own initiative
- Able to remain calm and focused in a fast-moving, ever-changing environment.
- Excellent communication and organisational skills
- Able to build strong working relationships and work in a team
- Excellent telephone manner – polite, professional and courteous at all times
- Confident dealing with customers and demonstrates good customer service skills
- Organised, punctual and reliable
- Good Interpersonal skills with some office experience
- Able to prioritise and multitask
- Professional attitude and appearance
- Competent user of Microsoft Office Suite including excel.
- Some experience of purchasing with an interest in procurement is desirable
In addition to the above and to ensure the Office Administrator would be a good fit to our existing team, the following attributes would be sought after from all applicants:
- Strong and friendly communication style
- Excellent computer literacy (Microsoft Office, Word & Excel etc)
- Must be self-motivated, dedicated & able to use own initiative
- Flexible approach along with a belief that 'everything is possible'
- Resilience and tenacity when dealing with problems
- Strong attention to detail
- A confident, decisive communication style
- The willingness to learn
- Excellent organisational skills
We look forward to receiving all applications and appreciate the time taken to respond to our vacancy advert. Competitive salary will be offered, depending on qualifications and experience.
· Flexible employer
· Stock Options
· Hybrid working, min 3 days in the Sheffield office
Sitehop is a highly innovative and disruptive new entrant in the cybersecurity and networking market, developing advanced hardware-enforced products and solutions, utilising Field Programmable Gate Array (FPGA) technology, that delivers ultra-high-speed, low latency, and high-grade cryptography solutions. The product line’s potential for markets including Cloud Infrastructure, 5G Telecom and IoT solutions provides an unprecedented opportunity.
We are seeking talented and motivated individuals to be an impactful part of our journey. This is an opportunity for innovators and game-changers, but we don’t define that as ‘years of experience.’ Our criteria for hire are based on aptitude and attitude, a company DNA of Innovation, Passion, Commitment and Empowerment and an innate drive to deliver the best first-principle solutions to our colleagues and customers.
Job Type: Full-time
Benefits:
- Work from home
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Sheffield, S1 2BX: reliably commute or plan to relocate before starting work (required)
Work Location: Hybrid remote in Sheffield, S1 2BX
Application deadline: 24/02/2023
Reference ID: Sitehop/EA
