Senior Insurance Risk Manager

Shawbrook is a specialist bank driven by a purpose to power up ingenuity to create opportunity, every single day.

We offer a diverse range of savings and loan products. From personal and business savings accounts and loans for wedding and new cars, to complex financial credit facilities for businesses requiring significant investment and mortgages for landlords with multiple properties – no two customers are ever the same.

We give our customers the best-of-both worlds; uniquely combining strong digital capabilities with human expertise and ingenuity to deliver the best outcomes. We rise to the challenge of a complex case or unconventional circumstances, and we love to make things happen. By being creative, practical, and personal, we know we can always find the right solution for our customers.

If you’re willing to roll up your sleeves, contribute new ideas and believe anything is possible, you’re our kind of person

Work with us because you:

• Want to be part of a bank built for the dynamics of the modern world
• Relish a challenge and enjoy a fast-paced, innovative and hardworking culture
• Enjoy finding new and better ways to solve complexity and make things happen
• Want to belong to a diverse culture that stands shoulder to shoulder with minority and underrepresented groups
• Care about society and the environment and want to be part of a business that cares too
• Want to continue to grow professionally and be the best version of yourself

Senior specialist insurance role to manage all insurance activities undertaken by the Bank across central and 1st line teams.

Implementation and ongoing ownership of insurable risk framework.

• Implementation and ongoing ownership of insurable risk framework including (i) managing improvement/transformation project, (ii) creating and managing staff insurance handbooks and improving wider awareness and ownership; (iii) ongoing staff training, (iv) governance including regular reporting on insurance matters to group risk committee and (v) liaison with wider Risk community and integration of insurance into the Risk Management Framework
• Documenting and managing key insurance requirements in policies and procedures, including in relation to the identification and notification of insurable risk events
• Managing the insurance renewal process, including purchasing insurance for Financial Lines, General Lines and Cyber, benchmarking, review of coverage terms, insurable risk gap analysis and completing associated governance formalities
• Claims management, including the creation and maintenance of a claims database for Shawbrook to log and monitor insurance claims and assisting with claims investigation and reporting as required. Including submissions and updates to brokers and insurers
• Improving the quality of risk exposure information to inform insurance placements
• Discussing emerging risks with the business to capture future insurable risks and liaise with wider Risk Management community
• Communicating insurer risk control requirements to relevant Shawbrook teams and discussing further potential mitigations of interest to insurers
• Insurer and Broker relationship management and tenders
• Building suitable tools that allow the regular monitoring of risk profile vs insurance coverage

• The candidate will have strong post-qualification experience working at an insurer, insurance broker or an in-house team at a bank or company working in insurance purchasing and management
• Familiarity with mature / sophisticated insurance processes and policies is essential
• Knowledge of and experience reviewing insurance contracts, industry / market knowledge of the insurance sector generally
• Experience working with or in the financial services/banking sector is a benefit
• DipCII (Diploma in Insurance) or equivalent
• Excellent skills in synthesising and summarising complex information and communicating key points to the wider team
• Ability to make recommendations and present finding to various committees
• Establishes effective working relationships at all levels with colleagues and stakeholders
• Empathic communicator, able to see things from the other person's point of view
• High levels of professional and personal integrity
• Part time position – 3 days per week
• Hybrid working arrangement with at least 1 day a week in the office

Your Wellbeing - We take your health and well-being very seriously by providing a range of benefits to give you and your family peace of mind. These include:

• Market leading family friendly policies such as access to our Maternity, Adoption and Paternity policies from Day 1 of your employment
• Free access to Headspace, a mindfulness & meditation digital health app
• Free access to Peppy digital health app that offers personalised support through fertility treatment becoming a parent or menopause
• EAP (Employee Assistance Programme) - Offering you support on a wide range of subjects including financial concerns, mental wellbeing and more general queries around family, work, housing, and health
• Cycle to work scheme
• Discounts on gym membership
• Contributory pension scheme & death in service

Your Lifestyle - It’s important you strike the right balance between your work and personal life. We provide benefits to support you when at work and when you’re enjoying your leisure time.

• Minimum of 27 days holiday per year
• Option to buy or sell holiday days through our flexi-holiday scheme
• Discounts on gym membership nationwide
• Access to discounts on a range of high street and online brands
• Community support and charitable giving

Your Contribution - We’re focused on rewarding those that go the extra mile in helping us achieve our goals.

• Participation in our annual discretionary bonus scheme designed to reward your contribution to our success
• Proudly Shawbrook recognition scheme focused on recognising our role models and thanking our colleagues for a job well done