Role Overview & Mandate
Executive Summary
Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining Serv...
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Company Description
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.
With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.
Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.
Job Description
About the Role
ServiceNow empowers organizations with AI-driven autonomous workflows to streamline operations and achieve results. We seek an experienced solution sales specialist with business expertise and technical skills to drive growth for our Finance, Procurement, and Legal Workflow solutions. This quota carrying sales role will partner with enterprise sales teams to identify opportunities, lead strategic discovery, demonstrate solutions, and close complex deals. Your dual expertise—part consultant, part seller—positions you to bridge technical capability and business value in ways that resonate with executive stakeholders.
What You'll Do
- Build and refine the qualification criteria, account strategy, sales motion, and the pitch.
- Build pipeline and generate revenue for Autonomous Finance, Procurement, and Legal Workflow solutions.
- Lead executive discovery sessions to uncover challenges and quantify AI value.
- Develop account strategies focused on customer transformation.
- Deliver impactful demonstrations and handle technical questions.
- Establish trusted relationships with executive sponsors and collaborate across teams.
- Stay informed about emerging AI technologies and workflow automation trends.
What Makes You Successful
- Balance executive presence with technical know-how.
- Simplify technology into clear business narratives.
- Thrive in ambiguous situations and solve complex problems.
- Prioritize high-impact opportunities.
- Work well in matrixed environments.
Qualifications
Required Qualifications
- 7+ years of enterprise software sales or consulting experience.
- Proven success selling complex SaaS, ERP, finance, legal, or AI solutions.
- Domain expertise in procurement, financial operations, contract management, or legal tech.
- Experience in overlay, matrixed, or specialized sales.
- Skilled at leading executive engagements and product demonstrations.
- Strong executive communication and organizational skills.
- Willingness to travel
Preferred Qualifications
- Experience selling or working with AI platforms and intelligent automation.
- Familiarity with ServiceNow, SAP, Oracle, Workday, Ariba, Coupa, etc.
- Knowledge of APIs, integrations, and enterprise architecture.
- Active use of AI tools.
- MBA or equivalent work experience.
Additional Information
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.
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