Role Overview & Mandate
Executive Summary
Role: Food & Beverage Assistant Location: Seaham Hall, County Durham Resort information:...
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Role: Food & Beverage Assistant
Location: Seaham Hall, County Durham
Resort information: https://www.seaham-hall.co.uk/
Salary: Up to £10 per hour, to be discussed at interview
Hours: Full & Part Time available, including weekends & bank holidays.
Relationships: General Manager, Kitchen team, Food & Beverage team
We are looking to expand our Food and Beverage Assistants in The Dining Room and are offering full and part time hours.
Do you have a can-do attitude?
Are you passionate about hospitality?
Are you customer focused and can consistently deliver excellent customer service in a fast-paced environment with a friendly attitude
The ideal candidate
- Being a 'multi-skilled' individual who has previous food and beverage experience (bar/restaurant/reception) - minimum x1 year
- Have excellent customer service and communication skills
- Attention to detail to ensure the 5-star standard of service is delivered consistently
- Knowledge of Simphony/Oracle software is advantageous
- Ability to effectively interact with management, team members and guests in a professional manner
- Be a team player as well as an individual worker
- Due to location and shifts, transport is essential
- To provide attentive service during the meal and watch for special requests.
- To assist in the general cleaning of your working areas.
- To take every opportunity to upsell – desserts, starters, drinks etc.
- To attend work consistently well groomed, in uniform
- Be willing to attend training and gain an understanding of the menu to be able to offer guidance and recommendations to guests
Benefits
- In-house training will be provided as part of your induction
- For the right candidate progression opportunities are available
- Exciting opportunity to be a part of an award-winning business with many accolades including gold winner at the North East England Tourism Awards 2022, gold winner for Small Hotel at Visit England Awards 2022, short listed for Small Hotel with North East Tourism awards 2023 and voted North of England Hotel of Year 023 by Sunday Times
- Competitive salary
- 28 days holiday per annum for full time hours, pro-rata for part-time hours
- Free parking
- Monthly and annual team incentives and reward schemes including employee of the month and a share of service charge.
If you're ready for the challenge and have the skills, talent and experience then we want to hear from you today!
