Official Specifications
Role Overview & Mandate
Executive Summary
A lifestyle Hotel based on London’s eccentric South Bank. With over 359 bedrooms, award-winning food and drink outlets and an...
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A lifestyle Hotel based on London’s eccentric South Bank. With over 359 bedrooms, award-winning food and drink outlets and an electric energy, Sea Containers London is a destination where glamour meets brutalism – and it's your London anchor on the River Thames.
Our Front Office Team take pride in creating a guest experience that is original, memorable, and totally one-of-a kind. As Front Office Supervisor you will be the face of Sea Containers London, leading our team of Front Desk Agents in offering our guests their first warm welcome to the hotel, checking them in and out and ensuring that our guests are consistently offered phenomenal service throughout their stay.
As Front Office Supervisor, you will supervise and coordinate all Front Office related duties connected with arriving and in-house guests, ensure that all regular and VIP guests receive high quality, personalised service in an effective, timely manner, and maintain our guest satisfaction scores.
Salary: £27,643 per annum
At Sea Containers London we are committed to giving our employees the skills and support required to deliver extraordinary experiences, and most importantly, to grow in their careers. On top of this we also like to offer our teams a wide range of benefits including:
- Guest experience including dinner and drinks
- Five complimentary nights a year at any of our hotels
- Friends and family discounts across our hotels
- 50% discount in our restaurants and bars
- Discounts in our spa and cinema
- Contribution towards Health - Cash Plan
- Life Assurance
- Length of service incentives (additional holiday)
- Bespoke training programmes
- Free meals on duty
- Incentives such as Ride-to-Work and season ticket loan
- Quarterly employee award ceremony and company staff parties
- Perkbox offering retail discounts
- Employee assistance programme
Location: London
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