Business Systems Analyst

Job title
Business Systems Analyst

Location
Kings Hill, Kent

Department
Business Systems Analysis

Who are RDT?
RDT is a focused and successful Agile software company. It has been working in the UK insurance market since 1991 and in this time, has been delivering highly innovative software and consulting solutions. RDT prides itself on being a disruptive force in the insurance market and has been at the forefront of many of the pivotal technology innovations. This is still true today as we continue to build industry changing products in our singular quest to Redefine Tomorrow. To find out more about us and what we do visit www.rdt.co.uk.

As part of RDT’s ongoing commitment to hiring the best people for every vacancy we have, we recognise that sometimes we need to be flexible and consider the needs of each applicant. If you think your skills and experience might match this role but need to work in a particular way; different hours or more flexibly – don’t not apply, give us a chance to see if we can match what you need before you count us out of your job search.

The Business Systems Analyst role at RDT
The Business Systems Analyst role at RDT is responsible for supporting the design and development of both custom and core product features. You will work with domain experts to solicit and identify business requirements, understand existing system functionality, address usability concerns and document system requirements for change.

As a Business Systems Analyst, you will be the clarifier of ambiguity between the Customer and the
Delivery Team. You will be responsible for writing user stories and acceptance criteria, in collaboration with the team and SME’s, and act as the domain expert who understands the business requirements, ensuring all deliverables are aligned to RDT company objectives whilst also fulfilling the customer needs.

What you’ll be doing

• Understanding and negotiating the needs and expectations of multiple stakeholders (internal and external) to obtain a clear understanding of “what” change is being proposed and “why” to ensure there is a business justification
• Interpret business and technical requirements (both functional and non-functional), translating and documenting without ambiguity in clear and concise artifacts for the Delivery Teams
• Collaborate and interact with multi-disciplinary teams for initial feasibility study, solution design and implementation
• Evaluate business processes and systems, documenting process and data models, and identifying changes required to address process and system inefficiencies
• Facilitate meetings, workshops, presentations and demonstrate active listening
• Assist with the estimation of new projects and or change requests
• Build and maintain strong business relationships with stakeholders
• Provide regular feedback on testing deliverables against user story acceptance criteria
• Peer review the output of other company functions as part of RDT’s quality assurance processes e.g., training material, system documentation etc.

What we expect from you
Qualifications & Experience:

• Certified in a relevant discipline or qualified by experience
• Proven experience in Business Analyst / Systems Analyst role within the insurance industry
• Experience of working with 3rd parties and integrations
• Agile Methodology experience favourably regarded

Essential Skills:

• Strong analytical and problem-solving skills
• Solid domain knowledge of insurance, particularly UK personal lines & claims administration
• Strong interpersonal and communication skills both written and verbal
• Good working knowledge of business and data analysis tools and techniques such as: requirements elicitation, structured analysis and design, process mapping, gap analysis, data mapping, UAT support etc.
• Good attention to detail, with the ability to approach tasks & problems in a logical manner
• Understanding of non-functional requirements
• Knowledge of the software development life cycle
• High levels of resilience, able to take input and direction to run with a task and able to be adaptable and flexible in approach
• Confident and proactive approach with a strong desire and thirst for learning
• Team player with the ability to work well with others
• Good working knowledge of APIs
• Proficient in Microsoft Office
• Excellent time management skills and ability to multi-task
• Effective negotiator with good reasoning skills

Desirable skills:

• Knowledge of standard modelling notations such as BPMN and UML
• Previous experience working with web UIs
• Experience of developing and maintaining rating products
• Experience of RDT’s Landscape product
• Exposure to/knowledge of: o Microsoft DevOps o Visio o XML o Json o SQL

What’s in it for you?
You will work with a strong team delivering high quality software products in a fast-paced environment.
You will be working with sharp and innovative people who are dedicated, driven and more than happy to share their knowledge with you. You will be expected to be the best you can be and will be encouraged and supported to achieve this.

Apply now!

Job Types: Full-time, Permanent

Salary: £50,000.00-£65,000.00 per year

Benefits:

• Casual dress
• Company events
• Company pension
• Cycle to work scheme
• Free parking
• Life insurance
• On-site parking
• Private medical insurance
• Referral programme
• Store discount

Schedule:

• Monday to Friday

Application question(s):

• Can you comfortably commute to Kings Hil,l Kent ME19 4UY?

Experience:

• UK Personal Lines Insurance & Claims Administration: 5 years (required)

Work authorisation:

• United Kingdom (required)

Work Location: One location

Reference ID: JD/BSA