Higher Education Assistant

HIGHER EDUCATION ASSISTANT

INTRODUCTION TO QUINTESSENTIALLY EDUCATION

Quintessentially Education is an international education consultancy and private tuition business. We are a specialist division of Quintessentially and we support families with all aspects of educational planning. Our specialist services include bespoke private tuition, schools & university consultancy, educational assessments, SEN support & holiday camp recommendations. We work with families from all around the world, supporting applicants applying to both the UK and US education systems.

Our key services include:

• Schools Advising
• University Advising
• Private Tuition
• Admission Test Preparation, including Oxbridge, BMAT, Common Entrance, SAT/ACTs et al.
• Mentoring and Long-Term Educational Planning
• Special Educational Needs & Education Psychologist Assessments
• Educational Tours and Private Visits
• Summer Camp Recommendations & Applications

INTRODUCTION TO QUINTESSENTIALLY

Quintessentially pioneered the concept of concierge lifestyle management. Built around the singular proposition of bestowing back upon our members the invaluable gift of time, we have spent two decades benchmarking service in lifestyle management and granting access to the inaccessible. Rooted in the concept of connection, we utilize our relationships to foster bonds and make lasting attachments within our community, always thinking about how to grow and what is next.

JOB SUMMARY

We are currently hiring for a Higher Education Assistant to join our specialist Education team. This is an exciting opportunity for an enthusiastic and motivated entry-level educationalist to be involved in a small but growing team. We are looking for someone who is passionate about education, with a desire to provide high-quality support to both our higher-education consultants and our higher-education customers.

KEY DUTIES

• Day-to-day client servicing support; check-ins and general liaisons, time-sensitive updates, comprehensive administrative support, and arrangement of meetings and visits.
• Researching and producing personalised university exploratory reports for clients, ranging from Foundation courses to PhD programmes.
• Communicating with local and international undergraduate, postgraduate and continuing education admissions offices, and relevant departmental and outreach teams.
• Assisting with arranging physical and virtual tours, open days, taster lectures, reading list requests and similar experiences or recommendations. Regularly tracking online resources and visiting opportunities published by UK & US universities.
• Keeping up to date with educational news, policies, and trends to ensure the team are aware of relevant sector specific developments or changes, both in the UK and US.
• Providing general support to the Higher Education consultants (both internally and externally) and assisting Senior Members of the team with client-specific tasks.
• Supporting with academically focused pre-college/pre-university summer courses and summer camps.
• Learning and developing knowledge of the Higher Education systems in the UK & US, with the view to establishing individualised expertise

OUR IDEAL CANDIDATE

• Educated to degree level, or higher.
• A full UK or US educational history is preferrable but not essential. If the candidate has no prior experience, they need to demonstrate a willingness to learn, and/or other sector-relevant experiences.
• Professional and courteous at all times.
• Passionate about delivering exceptional service. Existing experience in customer relations preferable.
• Genuinely engaged with the education sector, with an independent interest in industry developments and changes.
• Positive with a ‘can do’ attitude – prepared to share workloads and get involved on all projects.
• Efficient and self-motivated.
• Familiarity with some, or all, of the following educational qualifications: GCSE Levels, A Levels,International Bachelorette (IB), French Baccalaureate, Advanced Placement (AP), SAT and ACT.
• Interested in learning and further developing a knowledge of the Higher Education systems in the UK & US, with the view to establishing individualised expertise. Potential to progress to a Junior Consultant position in the future if the candidate is a suitable fit.

HOURS OF WORK

Monday – Friday 9:00am – 5:30pm.

However, it may be the case that in order to fulfil the duties of the role, different or additional hours may be necessary on occasion

REQUIREMENTS

• Fluent in English (both verbal and written).
• Excellent communicator, with a polite and professional telephone and email manner.
• Experienced in handling sensitive customer-service situations.
• Knowledgeable about the UK, and ideally the US, education systems, as well as familiar with additional international qualifications as listed above. Experience with the UK and/or US university application processes is preferrable.
• Ability to react and adapt quickly to new requirements and client requests.
• Creative problem solver with strong organisational skills.
• Good handling of Microsoft Office (especially Excel and PowerPoint)
• Ability to prioritise and meet deadlines working under pressure.

WHAT YOU WILL GET IN RETURN:

• Hybrid working (role dependant)
• Competitive annual leave allowance with a further increase due to long service
• Birthday Allowance – take your birthday off on us!
• Pension Scheme
• Angel Days: Additional paid leave to do charity work
• Long Service Awards – Increased employer pensions, sabbatical, private medical
• Life Assurance
• Digital nomad - The ability to work from anywhere in the world for 1 week
• Study Leave
• Puppy friendly offices
• Ministry of Fun – Social events in the office
• Free tea/coffee and snacks
• Wellbeing platform membership
• Training platform membership
• Season Ticket Loans
• Cycle to work scheme
• Discounts with a variety of retail and hospitality companies

APPLICATION

To be considered for this role, please include a bespoke CV and Cover Letter in your application.

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Job Types: Full-time, Permanent

Salary: £25,000.00-£30,000.00 per year

Benefits:

• Canteen
• Company events
• Company pension
• Cycle to work scheme

Schedule:

• Monday to Friday

Ability to commute/relocate:

• London: reliably commute or plan to relocate before starting work (required)

Education:

• Bachelor's (required)

Experience:

• Higher Education: 1 year (preferred)

Work authorisation:

• United Kingdom (required)

Work Location: One location

Application deadline: 01/05/2023