Enrolment Officer - Advanced Learner Loans (Middlesbrough)

“Shaw Trust promotes team spirit, inclusiveness and it is an organisation where everybody is somebody. I am proud to be part of this great organisation.”

At Shaw Trust we believe everyone has the right to live a decent and dignified life and an opportunity for rewarding work. We are a social purpose organisation challenging inequality and breaking down barriers to enable social mobility.

For us being part of the solution is about creating the conditions for this to happen, advocating and delivering services that make a real difference. Working in partnership not competition, we are part of an eco-system of purpose-led organisations, striving for a fairer, more equal society centred on opportunity for all.

Enrolment Officer - Advanced Learner Loans (Middlesbrough)
£21,216 - £26,520 Dependant On Experience

As the Enrolment Officer, you will be providing an effective and timely service in the admission of learner applications onto Ixion part of Shaw Trusts Advanced Learner Loans programmes of learning. You will be responsible for progressing individual expressions of interest through the application and enrolment stages, following up and resolving queries.

Your eye for detail and rigorous approach to quality will be crucial in ensuring that Shaw Trust meets its contractual requirements, ranging from the submission of valid and eligible claims, to ensuring that we embed sustainable development in all our practices and developments. To ensure that prospective learners’ needs are understood and in doing so establish a tailored programme of learning.

Open for part time or job share

Essential:

You will have:

• Qualification in Information, advice and guidance (or prepared to work towards one)
• L2 or equivalent in Functional Skills Maths, English & ICT
• Relevant experience in learner needs, assessment and guidance
• Demonstrable experience in coaching, mentoring or motivational interviewing techniques
• Relevant previous learner enrolment experience and understanding of learner engagement and conversion

Download the Job Description for full details.

Location:

Middlesbrough, EAC

Employee Benefits

As well as helping to make a positive difference to the lives of young people, as an employee of Shaw Trust you will have access to the following benefits:

• 25 days annual leave per year (plus bank holidays), with incremental increases post 3 years’ service up to 28 days, and the option to purchase additional holiday
• 2 days paid volunteering leave each year
• An enhanced pension scheme after 6 months
• Life Assurance at 3 times your annual salary rate
• Access to a suite of learning and development opportunities including paid for apprenticeship and masters’ levels qualifications, and management development programmes
• Opportunities to connect with our employee diversity networks (LGBTQ+ Support Network, Racial Equality Network, Disability Equality Network, Women’s Network)
• Health and Wellbeing initiatives including internal support, employee assistance programme and health cash plan

Our Strategy

To find out more about Shaw Trusts aims in our 2030 Strategic Directive available here: https://www.shawtrust.org.uk/content/uploads/2020/09/Vision-2030-Strategic-Directive-5-9.pdf

Join a diverse and inclusive organisation

Shaw Trust is committed to creating a diverse and inclusive working environment, where every employee, regardless of their background or lived experience, feels that they belong and can progress in their career.

In our most recent colleague survey “86% of our colleagues say we demonstrate a true commitment to equality, diversity and inclusion”.

In addition;

• We are proud to be certified as an employer who meets the National Equality Standard, the accepted standard for inclusiveness in business across the UK.
• We are Disability Confident Leaders, support the guaranteed interview scheme and use of the government’s Access to Work scheme.
• Living our values, we are keen to reflect the diversity of UK society at every level within our organisation.

We welcome applications from all sections of the community including from people with lived experience and/or knowledge of disability or social exclusion.

If you have accessibility requirements and/or would like further information about the role, please contact: Resourcing@shaw-trust.org.uk

Shaw Trust reserve the right to close this vacancy early if sufficient applications are received.