Role Overview & Mandate
Executive Summary
Launching 20 years ago, Printerbase was founded by printer expert Peter Knight with a vision to deliver unprecedented customer...
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Launching 20 years ago, Printerbase was founded by printer expert Peter Knight with a vision to deliver unprecedented customer service.
We’re highly customer focused and have an outstanding team determined to deliver the best experience possible. We’ve now built up extremely close relationships as an authorised reseller to some of the best printer manufacturer’s around including Xerox, Brother, Canon and Kyocera to name but a few.
Job Summary
Position: Office Admin
Department: Customer Services
Salary: National Minimum Wage
Location: Ashton-Under-Lyne, OL7 0TJ
Job Type: Full-time, Permanent
Mon-Fri 8:30am - 5:30pm
Job Description
We are looking for an office administrator who will be responsible for providing administrative support to our customer service team. As the office administrator you will work closely with our customer service team to help support the day to day running of the business. Working within a team but also being able to work alone using your own initiative. Providing cover when other members of the team are out of the office.
Responsibilities
- Processing customer orders
- Responding to customer enquires (email and live chat)
- Distribute incoming and outgoing mail
- Checking of supplier invoices
- Updating and maintaining databases
- Scanning and filing of documents
- Preparing customer welcome packs
- Assist with monthly stock checks
- Provide cover for team members when out of the office
- Aftersales / customer service courtesy calls
- General admin duties
Requirements and skills:
- Basic knowledge of Microsoft Office
- Excellent organisational and time management skills
- Problem solving attitude with an eye for detail
- Ability to prioritise and manage multiple tasks effectively
- Ability to follow company procedures
Personal qualities
- Self-motivated, reliable, punctual and take pride in the quality of your work
- Able to act in a professional manner
- Good communication Skills
- Keen to learn and develop
Benefits
- Free Parking
- No Weekends or Bank Holidays
- Training Provided
- Smart/Casual Dress Code (no office workwear)
- Potential for career development
Job Types: Full-time, Permanent
Salary: £15,570.00-£21,670.00 per year
Benefits:
- Casual dress
- On-site parking
Schedule:
- Monday to Friday
- No weekends
Work Location: In person
