Assistant Store Manager

About the opportunity...

Grab your basket there’s a lot more in store for you

Our Assistant Managers act as part of the store leadership team, supporting the Store Manager to always put our customers and colleagues first. With a key focus on managing the operational and stock processes, you will take a proactive approach to ensure the store consistently delivers the required shop floor standards and excellent customer service.

You will manage the delivery of key targets, as agreed by the company, management team, and Area Managers. You will coach and develop the Supervisor team to ensure the right rhythm and routine is in place to maintain core processes. You will support the Store Manager in achieving sales targets, deliver on key enablers, and communicate targets, achievements and updates daily and weekly to the store team.

This role comes with the ability to study Retail Team Leader Level 3 qualification through an apprenticeship (in England, Wales, and Northern Ireland).

We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

What you'll be doing as an Assistant Store Manager...

• Live and breathe our Customer High Five initiative
• Work as part of our store team to create and maintain a fun and friendly environment
• Live the company values whilst focusing on taking individual responsibility working towards team delivery of the store and company vision
• Manages the induction of all new colleagues alongside the Store Manager and works with the Supervisors to drive ongoing training and development through on-the-job coaching
• Ensure the store delivers consistently high standards in line with corporate guidelines
• Effectively manage stock control according to company guidelines to drive stock availability through the correct application of store processes
• Regularly review sales performance and ensure actions are in place to improve this
• Ensure all Management Ways of Working (W.O.W) are completed accurately and at the correct time to support operations and sales performance
• Driving compliance in store by ensuring all risk assessments are carried out and kept up to date

What you'll need as an Assistant Store Manager...

• Success in leading and managing operational teams
• Experience in delivering sales and inventory targets within a dynamic retail environment
• Understand the importance of exceeding sales targets and meeting budgets
• Understand the importance of providing an amazing customer service experience
• Excellent communication and interpersonal skills with customers and colleagues
• A self-motivated and resilient manager who is a team player and deals with challenges with a positive and proactive outlook
• To be computer literate with experience in Excel.

What we offer...

• This role comes with the ability to study Retail Team Leader Level 3 qualification through an apprenticeship, (in England, Wales and Northern Ireland)
• Competitive salary
• Potential to earn a bonus
• A eight-week induction programme
• Apprenticeships and Career Development
• Discount Card – 10% discount on most purchases in-store, including PEP&CO
• Family-friendly benefits
• Loyal Service Awards
• My Staff Shop – exclusive discount portal
• Life Assurance cover
• Health & Wellbeing – employee assistance programme to support you
• Pension scheme
• Holiday Allowance – increasing by one day per year (up to 33 days)
• Birthdays are important, so each year, you can take the day off as an extra day’s holiday

About us...

From one store in Burton-upon-Trent in 1990 to more than 850 across the UK and the Republic of Ireland today, Poundland & Dealz has developed a reputation for offering top brands and quality own-brand products at an amazing value. We sell everything from food and drink to DIY, pet products to stationery, not forgetting our very own fashion brand, PEP&CO. We have recently invested £45 million in the business, opened new stores and revamped existing ones. We’re on an exciting journey, and you can be a part of it.

We’re part of a much larger group in Europe called Pepco which has 3,000 stores in 17 territories serving 50 million shoppers, and the size of our business means there are so many opportunities for you to come and join us. From our retail stores to our support and distribution centres, everywhere you see Poundland and Dealz, you’ll find passionate and knowledgeable colleagues delivering amazing service to our customers. Once you’re part of our family, we’ll give you everything you need to be the best you can be, from training to coaching and mentoring. Our seven core values and seven leadership principles steer how we do business. They give us the building blocks to create a culture where everybody thrives, and sustainability is at the top of our agenda.