Welcome Host/Hostess

Are you an outgoing individual who loves to deal with people every single day and can build relationships with anyone you come across?

Do you have a genuine passion for excellent customer service and a strong desire to join a company that puts people first?

Are you looking to take your next step in the Corporate industry?

Then look no further as Portico is now hiring for a Welcome Host that will be based in the Birmingham offices of one of The Big Four auditors!

You will be part of a true family, working in a team of talented individuals that will support you in your self-development and any goals that you might have.

The role is diverse. No day is the same as you will have the opportunity to get involved in everything that happens around the front desk. From meet & greet to administration tasks, room bookings and liaising with Office Managers and contractors, you will have the opportunity to hone your skills and acquire new ones.

Shift pattern: 40 hours per week between 7:30am-6pm, Monday-Friday

The ideal candidate will have excellent computer & communication skills, a proactive attitude, flexibility, and ability to work with different teams and most of all, a genuine passion for always delivering a 5-star service in this high-end corporate environment.

What’s in it for you?

• Competitive holiday allowance.
• Pension.
• Life insurance.
• Enhanced annual leave.
• Recommend a Friend Bonus Scheme.
• Thank you voucher scheme.
• 24-hour confidential helpline for employees, providing counselling & information services.
• Access to our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Award winning Training Academy that provides excellent training and development opportunities for our people.
• Eyecare scheme

Who is Portico?

Portico are experienced in all guest services including reception, concierge, client meeting rooms and events, switchboard, helpdesk, agile working and other ‘soft’ services.

Aimed primarily at the business and industry, residential and property sectors we have over 15 years of experience managing, mobilising, and enhancing client guest services throughout the UK & Ireland. We have built our relationships and reputation on providing impeccable client services through the development of our people and the support of our operational teams.

Why Portico?

Portico is defined by our unique culture – One that rewards hard work and commitment, empowers people to grow, with the belief that work should be fun and engaging!

Our family is made up of all kinds of people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in our careers. We are one vibrant community and love to get together and celebrate our success.

Our people are customer service superheroes! With a passion to serve and help people within the most prestigious environments, you will often encounter them in landmark buildings where they will be greeting visitors with a genuine smile and offering help to anyone in need.

At Portico hard work and commitment are never overlooked. We provide every team member with the very best coaching, encouragement, support, and training to flourish and reach their full potential. Our recognition programmes focus on an impromptu ‘thank you’ scheme, the Annual Portico People Awards and long service awards.

Job Types: Full-time, Permanent

Salary: £24,327.00 per year

Benefits:

• Company events
• Company pension
• Cycle to work scheme
• Employee discount
• Referral programme
• Sick pay
• Store discount
• Wellness programme

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Ability to commute/relocate:

• Birmingham: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Reference ID: 843W