Official Specifications
Role Overview & Mandate
Executive Summary
Sales & Retentions Advisor Job Req ID: 16813...
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Sales & Retentions Advisor
Job Req ID: 16813
Posting Date: 21 Jun 2023
Function: Plusnet contact centres
Location:
Leeds Contact Centre, Leeds, United Kingdom
Salary: 21,408.00
The Role
This is sales, so let’s keep it simple. Do you love working in sales? Do you want unlimited earning potential with a super simple, uncapped commission scheme?
If so, we are looking for people like you to join our frontline Customer Sales teams as an advisor. You will be the backbone of our business by supporting and being there for our customers. It’s working in acquisitions; your job will be to show new and existing customers why the Plusnet family is the right one for them.
We are more than a team at Plusnet; we are a family, and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and personal service every single time.
Your Future With Us
We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we’ll be right there and will do everything we can to help you get to where you want to be.
Enrolling onto our Aspire programme for example will give you the opportunity to learn a whole new subject and begin a career in your area of interest regardless of your experience. Areas of interest include Human Resources, Marketing, Finance, Design, Reporting, Management and much more, we have it all.
Our Aspire programme is just one example of how we can help you move your career forwards, and if you’d like to know more just ask!
Wondering If You’re What We’re Looking For?
We believe in a completely personal environment, where you’re treated like you want to be treated. We’re committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at Plusnet.
Wondering What’s In It For You?
Being part of the Plusnet family brings a huge number of benefits including the below:
- A great starting salary of £21,408, plus an uncapped commission scheme
- Our Smart working model which supports you to create a flexible working routine that works for you
- Huge discounts of Plusnet, EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year
- Volunteering days, so you can give back to your local community
- Optional Private Healthcare and Dental, for you and the family
- A share scheme where you can invest in the company at a discounted rate
- 25 days holiday with the option to buy more
- Optional Pension scheme to protect your future
- Critical Illness cover
- Gym membership discounts
- Discounts off attractions for the family all year round
The smaller bits like; free tea and coffee, and even a concierge
What Are You Waiting For?
If you think you’d be a great fit we’d love to hear from you. Reach out to get the conversation started!
Shifts Available
We have 3 shift patterns available, please see below. We'll ask you at the Telephone Interview stage which shift you'd prefer.
Option 1
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
09:00-17:30
Day Off
09:00-17:30
09:00-17:30
09:00-17:30
Day Off
Day Off
08:00-16:30
08:00-16:30
08:00-16:30
08:00-16:30
08:00-16:30
Day Off
Day Off
11:30-20:00
11:30-20:00
11:30-20:00
11:30-20:00
11:30-20:00
Day Off
Day Off
08:00-16:30
08:00-16:30
08:00-16:30
08:00-16:30
Day Off
09:00-17:30
09:00-17:30
Option 2
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
11:30-20:00
11:30-20:00
11:30-20:00
11:30-20:00
11:30-20:00
Day Off
Day Off
Option 3
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
08:00-20:00
08:00-20:00
08:00-20:00
Day Off
Day Off
Day Off
09:00-16:00
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