HR Assistant - Chelmsford, England

Pinnacle Group provides people-first, integrated services across a range of community-facing assets and infrastructure – including multi-tenure housing, schools, open spaces, public buildings, utilities and broadband networks – as well as a range of complementary employment and wellbeing outcomes. Across the UK, Pinnacle supports over 300,000 homes, 200 schools and 80 public buildings creating value, providing stewardship and generating positive outcomes for our customers, our partners and our clients.

Our Central Services teams support Pinnacle’s operating businesses by providing professional support to the operational business including: Compliance and Audit, Marketing, Finance, Human Resources, IT, Procurement, Health and Safety.

The Role - HR Assistant

The Pinnacle Group are looking to recruit an enthusiastic HR Assistant to provide HR administration support to maintain a comprehensive and efficient HR service. This role s Monday - Friday 9am-5.30pm and offers a hybrid working pattern.

Key Duties/Responsibilities

• Provide support for the whole HR team but working closely with the HR Advisors and HR Manager (job share).
• In conjunction with the HR Co-ordinator, take responsibility for the reorganisation of the current HR filing system.
• Carry out audits in relation to employees’ eligibility to work, flagging concerns with the HR Co-ordinator.
• Answer relevant HR queries over helpdesk, the telephone and by email.
• Process and monitor Criminal Record reference checks.
• Administrate key HR processes including new starters; pre-employment checks (including eligibility to work), appointment letters, provision of contracts and enter details onto the HR/payroll system (Cascade).
• Monitor the probationary period; diarise key dates and prompt managers.
• Maintain sickness absence records and send sick pay entitlement letters.
• Administer changes to employees’ contractual terms.
• Administer the leavers’ process.
• Respond to reference requests.
• Process TUPE employees onto Cascade and raise queries from Employee Liability Information data, ensuring data is accurate and complete.
• Provide ad-hoc support to the Payroll team; enter data and retrieve data from Cascade as and when required; regularly send pay related correspondence to many employees
• Provide ad-hoc support to the Training Manager and Health and Safety team.
• Regularly send HR related correspondence e.g. questionnaires and staff newsletters, to many employees.

Skills

• Behaves in line with Pinnacle’s core Values
• Previous HR administration experience (Desirable but not essential)
• CIPD level 3 qualified or currently undertaking (Desirable but not essential)
• Excellent administrative and organisational skills
• Excellent communication skills (written and oral)
• Good level of numeracy
• Must be able to demonstrate sound IT skills including outlook, teams, excel and word
• Previous database experience
• Ability to manage their time and deliver to multiple deadlines
• Excellent attention to detail
• Pro-active with the ability to use their own initiative
• Experience of working under pressure
• Honesty and integrity
• Ability to work as part of a team

Pinnacle Group strives to be an equal opportunities employer and welcomes applications from anyone regardless of ethnic origin, gender, disability, age, trade union activity, marital status, religious belief or sexual orientation.

We are Armed Forces friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

Contact information

HR Mock