Soft Play Assistant

Job description

Your role as a Soft Play Assistant is to ensure the safety and security of children in the soft play area whilst working as part of a wider team to deliver excellent customer service.

Core Accountabilities & Responsibilities

• Supervise young children in a safe and secure environment.
• Stop behaviour which could be dangerous
• Respond quickly in emergency situations
• Deliver excellent customer service and resolve customer complaints should they arise
• Devise and participate in children's fun activities.
• Undertake general administrative tasks to support the delivery of programmes and services
• Conduct general routine maintenance and cleaning duties around the children’s play area to ensure it meets the required standards of cleanliness, security, and Health and Safety.
• Process bookings and payments through cash and credit card transactions
• Support the wider facilities team in promoting products and services
• Promote products and services to customers and visitors
• Serving hot and cold drinks and snacks

The above list is illustrative, not exhaustive. Accordingly, there may be a requirement to undertake additional duties, consistent with the level of the post, as directed by management.

Essential Qualifications, Experience and Skills

• Demonstrate good core competencies.
• Hold or willingness to obtain and apply knowledge/skills from Emergency First Aid qualification.
• Willingness to continuously develop and attend training and development sessions in line with your personal training plan, on occasion out-with your normal hours of work, to ensure the required level of competence.

Desirable Qualifications, Experience and Skills

• A working knowledge Health and Safety responsibilities, particularly in a children’s play area
• Be prepared to have a lot of fun

Job Dimensions

• Possession of security keys to open and close the soft play centre as required

Core organisational competencies

• Service delivery

Champions the service, focusing on individual customer’s needs and responding with service that surpasses their expectations.

• Honesty and integrity

Being truthful, keeping promises and commitments and making ethical decisions.

• Respect for equality and diversity

Understanding others’ behaviours and culture and treating everyone fairly.

• Personal effectiveness

Personal responsibility for making things happen – being accountable for your own actions.

Additional information

• Hours will be worked on a shift rota basis and is likely to include weekend working
• You will be required to be aware of current Health and Safety Policy and to take responsibility for your own safety and the safety of others who may be affected by your acts or omissions at work.

Job Types: Part-time, Zero hours contract, full time, flexi-time, weekends only, any options suitable to you

Part-time hours: 20-40 per week

Salary: Wage determined by age

Benefits:

• Flexitime
• Fun place to work

Schedule:

• 10 hour shift
• Flexitime
• Monday to Friday
• Weekend availability
• Any hours suitable

Work Location: One location

Application deadline: 09/05/2023

Reference ID: Soft play Assistant

Job Types: Full-time, Part-time
Part-time hours: 20-30 per week

Salary: £10.00 per hour

Benefits:

• Flexitime
• On-site parking

Schedule:

• 10 hour shift
• Day shift
• Flexitime
• Monday to Friday
• Weekend availability
• Weekends only

Work Location: In person

Application deadline: 09/05/2023
Reference ID: Soft Play Assistant
Expected start date: 10/05/2023