ApexHire
United Kingdom (UK) 🛡️ UK Work Eligibility 💼 Company - Public
Page Personnel - Dutch Speaking Customer Service Champion
Page Personnel ✓ Verified Employer

Dutch Speaking Customer Service Champion

Verified Base Compensation
£22,000 - £25,000 / year
£1,833 - £2,083 / mo Apply Now →
Official Specifications

Role Overview & Mandate

Executive Summary

Join a team looking to expand into new markets globally. Great potential for career progression in customer service....

🛡️
Verified by ApexHire Intelligence Desk Active Audit

Reviewed by Compensation & Visa Analysts
Sources: USCIS E-Verify & Home Office CoS

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  • Join a team looking to expand into new markets globally.
  • Great potential for career progression in customer service.

About Our Client

The client's Customer Service team is based in Essex - Colchester. They are looking for a Dutch Speaking Customer Service Champion to represent the Danish market in their growing team. A retail company specialising in Sports and Nutrition products, the client is looking for someone to handle customer queries efficiently and professionally.

Job Description

The main responsibilities of a Dutch Speaking Customer Service Champion:

  • Managing customer queries via telephone, email and live chat on a day to day basis.
  • Updating customer's orders and accounts via online and in-house databases.
  • Checking and amending live orders were appropriate.
  • Liaising with couriers via telephone and web regarding customer's deliveries.
  • Delivering a first-rate customer service experience in all cases.
  • Keeping emails up to date with a response time of 1 hour.
  • Continuously achieving team KPI targets for telephone calls, customer satisfaction and coaching.
  • Carrying out any other ad hoc duties requested by your line manager to support the customer service function.

The Successful Applicant

The successful Dutch Speaking Customer Service Champion:

  • Enthusiastic and bubbly personality.
  • Fluent in Dutch both written and verbal communication.
  • Ability to communicate professionally via telephone and email.
  • Strong team player and flexibly in regards to working hours.
  • Affinity to sports nutrition and/or fitness is an advantage.

What's on Offer

What is on offer for a Dutch Speaking Customer Service Champion:

  • 60% company discount
  • Company pension
  • Perk Box subscription
  • Cycle to Work scheme
  • Summer working hours
  • Medical Cash Plan
  • Great company culture with staff socials
  • Hybrid work
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Compensation Analytics

Estimated Take-Home Pay

Calculator →

Projected statutory deductions based on standard single-filer baseline tax regulations in the United Kingdom corridor.

Gross Annual Package £22,000 - £25,000
Est. Income Tax Band 20% Basic Rate Band
Statutory Insurance / FICA 8% Class 1 National Insurance (NI)
Estimated Monthly Net £1,467 - £1,625 / mo
Regional Economics

Cost of Living (Colchester, England)

Bureau Data
Est. Rent (1-Bed)
£1,100 - £1,750
Monthly Utilities
£140 - £210
Cost Index
112.5
Disposable Tier
Top 15% Rank
🛂
Compliance Standards

Work Authorization Framework

Verified Status: UK Work Eligibility
Corridor: UK Employment Corridor
🛡️ Zero Fee: Direct corporate recruitment with zero placement charges.

Candidate Selection Pipeline

Direct Corridor Track
01
Direct Apply

Submit verified credentials & CV.

02
HR Screening

2-4 day credential verification.

03
Technical Panel

In-depth domain & team interview.

04
Official Offer

Corridor contract & relocation.

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