Care Support Worker

We are seeking to employ enthusiastic and dynamic Care Support Workers to join our team in the Emergency Assessment Unit (EAU) at the John Radcliffe Hospital.

We are expecting that the successful applicants will be proactive in the provision of high standard of care to patients in line with the trust’s core values.

The EAU cares for patients who are acutely unwell, supports end of life care and cares for patients with a range of mental health conditions, working as an integral part of the multi-disciplinary teams including the Emergency Department and the Emergency Department Psychiatric Service (EDPS).

As a member of the team be able to prioritise and contribute to the delivery of high standards of care to patients, families and their carers in a safe and supportive environment under the direction of a registered practitioner.

As part of the wider team assist in developing and maintaining services provided to patients and contribute to the safe, efficient and smooth running of the ward/clinical area/department. To maintain the dignity and privacy of all patients and their families and carers and respect their right to confidentiality.

To complete and maintain on an ongoing basis a generic core and specific portfolio of clinical competencies and/or Care Certificate as required. To be motivated to review progress with Manager at regular intervals through the appraisal process. Understand own level of responsibility, scope of practice and accountability and at all times act within own capabilities.

Oxford University Hospitals NHS Foundation Trustis one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises of four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

Many of our recruitment programmes use Value Based Interviewing to identify those who have the skills we seek, who share our values and who are able to deliver compassionate excellence from the outset. We know that this makes a significant difference to your job satisfaction and above all the outcomes and experience of our patients and their families. For more information about our Values and Value Based Interviewing please visit www.ouh.nhs.uk/about/vision-and-values

Please see the Job Description and Person Specification attached for further information.

Please do not hesitate to contact us if you have any questions or would like to arrange an informal visit before applying.