Official Specifications
Role Overview & Mandate
Executive Summary
Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate...
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Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.
About The Role:
As a Solutions Consultant you will partner with an Account Executive to showcase the power of Outreach to potential customers. In doing so, you will drive revenue for the company by managing compelling solution-based value propositions that address the prospect’s critical needs. You will conduct product demos, manage technical validation activities (including proof-of-concept exercises and pilots), and ultimately help develop the business case for the prçring the sales cycle.
Location: This is a hybrid role, 3-4 days will be based out of our London office located at: 70 Wilson St London EC2A 2DB
Your Daily Adventures Will Include:
- As a Solutions Consultant at Outreach, you'll help solve problems for potential customers and demonstrate the value of Outreach
- Partner with the Account Executives to discover and understand the prospect's situation and the challenges that they are experiencing
- Work with a variety of stakeholders to understand their existing processes and craft solutions using Outreach
- Provide your prospects with insights and learnings from your vast experience in helping customers improve their business / sales development processes
- Drive adoption during pilots by training individual users on the Outreach application and general sales process best practice
- Translate prospect use cases into brilliant technical solutions with the Outreach application and demonstrate the path to ROI
- Deliver captivating product demos highlighting value propositions to get prospects fired up about how Outreach will help them exceed their goals
- Manage any technical validation events to successful conclusion ensuring the prospects confidence in the Outreach technology
- Share your selling and technical experience with the rest of the Outreach field team and make contributions to the Sales, Product, Marketing, and Success teams
- Assist other Solutions Consultants in the execution of the above responsibilities
- Provide feedback to product management about the successes and failures in the field
Basic Qualifications:
- You have 2+ years of Solutions Consulting experience
- Highly organised
- Impeccable work ethic
- Ability to quickly knock out high-quality deliverables and presentations
- Strive to be at the top of the leaderboard, and constantly look for ways to hone your craft
- Desire to practice and prepare your presentation (or demo) meticulously, as you always strive for perfection
- Genuine passion for making other people successful, both our customers and your fellow teammates
- Great energy and enthusiasm
- Deliver exceptional presentations, and can make anyone excited about anything
- Learn new technology quickly and find it easy to explain technological solutions in terms of business value
- Natural problem-solver and extremely resourceful - garnering support from other people or teams in order to drive opportunities to closure
- Knowledge of Salesforce.com, general sales processes, and sales development methodologies
Values drive our behaviours and the decisions we make. In addition to the above, we look for candidates who share and can demonstrate our core values:
- Play full out
- Rally the culture
- Elevate the customer
- Win impeccably
- Operate from a mindset of abundance
Why You’ll Love It Here
Highly competitive salary- Amazing open area working space with a gorgeous rooftop in the heart of Shoreditch
- Hybrid working policy
- Dog friendly office
- 25 days holiday + 8 bank holidays
- Outreach contributes with monthly contribution towards your pension
- Private medical care for employee and spouse/family with Program Health Plus
- Cashplan is offered through Medicash to help offset out of pocket medical related expenses
- Dental coverage
- Life insurance at 4x annual salary
- 16 weeks of annual top up maternity leave pay or 8 weeks of fully paid paternity leave
- Upon return to work from parental leave, parents will receive a stipend to use for night doula support, which is to be used in the first six months after birth
- Opportunity to be part of company success via equity program
- Company-organised and personal paid volunteer days to support the community that supports us
- Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women’s Network), AAPI, Rainbow (LGBTQIA+), Gender+, LatinX, OBX (Outreach Black Excellence), Disability Community, and Veterans
- Employee referral bonuses to encourage the addition of great new people to the team
- Fun company and team outings because we play just as hard as we work
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