Support Worker

Our client has over 40 years of experience and believes everyone should be able to live their life to the full, regardless of mental health issues or learning disabilities. Together as a group of collective nurses they are making this a reality. They strongly believe care is best at a person’s home, rather than in a hospital. As part of their mission, to allow everyone to live their life to the full, allowing a person to recover at home ensures they remain within society and are connected with their community.

They offer a comprehensive range of Community reablement services to children, young people, and adults, primarily with mental health or learning disabilities and to enable them to continue living in their own homes, in accordance with their own lifestyle, and with independence, safety, and respect. They put emphasis on social inclusion and reintegration through goal setting and future planning.

To meet values, all practitioners follow the CHIME framework, a recovery focused approach, designed specifically.

Responsibilities To undertake and manage direct Client care, having participated fully in the assessment, planning and evaluation of care needs. Undertake the delivery of care, including individual and group sessions, to agreed quality standards as prescribed by internal procedures and health legislation such as the CQC and local authorities.

Quality

• Adopt a systemic, individual approach to all client care plans and communicate the outcomes to the clinical team both verbally and in writing, ensuring all Care plans and risk assessment documentation is kept up to date.
• Ensure effective communication of any concerns relating to Client care

Innovation

• Assist and support regional management in developing and implementing new services.

Value

• Manage the assessment, implementation and evaluation of individual client care plans while promoting a professional working environment to ensure a high standard of patient care.

Autonomy and impact

• Organises and prioritises own workload within established procedures, focussing on short-term objectives. Refers complex issues to senior staff. Oversees work of junior staff.

Responsibility

• Staff May be required to allocate and oversee the work of junior colleagues/staff.

Budgets & equipment:

• Delegated responsibility for the care, security and maintenance of equipment, drugs, and other consumables.

Informatics:

• Shared responsibility for the confidentiality, security and accuracy of patient records, data, and information. Ensuring good quality patient documentation, which meets the Regulatory guidelines and statutory requirements.

Communication and interaction

• Communication and interpersonal skills are a key feature of the role which will usually involve Activities such as coaching, counselling etc

Working environment

• The problems faced by Clients may present difficult and challenging situations, which may heighten the physical, sensory, and emotional demands of the role.

Special features

• The role holder must undertake Continuing Professional Development.

Requirements

Knowledge and skills

• Community experience is essential
• Working with behaviours of concern
• Must be compassionate, have excellent communication skills, flexible and adaptable, empathetic, and have good communication skills and active listening skills.
• Must be highly motivated, works well in a team, as well as having passion for care in the community and enable clients to live life to the full using a recovery-focused approach to care.
• Own transport essential

Experience

• Experience will have been acquired through professional training in a related environment.
• Must have worked previously with children and adults with health and social needs and knowledge of mental health and autism.

Benefits

• Free Training
• Supportive Company
• Flexible Working
• Range of opportunities to work with various service users
• Meaningful and fulfilling work

Job Types: Full-time, Permanent

Salary: From £20.00 per hour

Work Location: In person