Education Support Officer

This opportunity is open to internal and external applicants and registered applications of the Get Oldham Working scheme. However, where a meaningful shortlist can be drawn from internal applications in the first instance, and residents of Oldham subsequently, these applicants shall be given priority access to the vacancy in line with the Council’s Recruitment and Selection Policy. Please state if you are Registered to the Get Oldham Working scheme or an Oldham Resident in the Knowledge and Experience section of the application form.

Education Skills & Early Years

Education Support Service, Information Advice Service

Ref: G3/OL-80424

Contract: Permanent

Salary: £21,968 - £24,054 per annum (Grade 3)

Hours: 25 per week

Based: Civic Centre, West Street, Oldham OL1 1LP and home working

Closing Date: Tuesday 4th July 2023

Shortlisting & Interview Dates: TBC.

Job Description & Person Specification.docx

Role Overview:

We are looking for an enthusiastic and committed individual to provide effective higher-level business support to the Education Support Service with a key priority to school governance support and Family Information Service Directory.

More information about Oldham Governance Service and Family Information Service Directory of Services can be found here:

www.oldham.gov.uk/governors

www.oldham.gov.uk/FIS

Key Responsibilities:

• To provide higher level administrative support to meet the requirements of the Service Level Agreement (SLA) for school governor support across Oldham Schools.
• To provide administrative support in the recruitment and induction of new governors, new Chairs of governors, and clerks to governing boards.
• To assist with the management and quality assurance of central databases
• To support with the sharing, monitoring, implementation, and access to up-to-date online information for governors, professionals, and families.
• To work closely with other teams and services to ensure that information provided is up to date, accurate and comprehensive.
• Support with promoting the work of the team and dealing with enquiries by telephone calls, e-mails and face to face ensuring that schools, governors, and families receive accurate information and appropriate support.

Key Requirements:

• Excellent communication and interpersonal skills are required to effectively advise and provide customer service to Headteachers, school governors, members of the public, other services, and staff in schools.
• Ability to prioritise and take responsibility for your own workload.
• Ability to use your initiative, pay attention to detail and to respond to unexpected problems using recognised procedures & policies as a guide.
• Able to efficiently use computer packages for emails, word processing, spreadsheets, databases and researching and sharing information.

Oldham Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

If you would like support with this application, an interview or interested in looking at any courses that could help with this position please get in touch with Get Oldham Working - Get Oldham Working registration form - Oldham Council

NB. - Any candidate that meets the criteria of our Guaranteed Assessment Scheme and meets the essential criteria of the role, will be guaranteed the first stage of assessment (whether that is an interview or another assessment, as appropriate).

Our Guaranteed Assessment Scheme supports candidates with disabilities, carers, those who are aged 24 or under and have previously been in or currently in care, and those whose last long term substantive employer was the Armed Forces.

About Us:

Oldham is committed to developing a Co-operative future; one where citizens, partners and staff work together to improve the borough. Anyone joining the council is coming into an ambitious organisation with big plans. We are working hard to build a brighter future for our borough and we need people from a wide range of backgrounds to continue delivering the best for our communities.

The Council has a clear set of Values and Behaviours, our Values outline how we do business and we share these borough wide with our residents, partners and businesses. Internally we have translated these values into five cooperative behaviours which outline the priority areas of focus for all staff at all levels. You can view the Values and Behaviours on our Greater. Jobs pages Working for Oldham

For details of how we use your data please see our Privacy Notice

Please note that should a vacancy that has been released for internal or external recruitment be deemed suitable for an at risk employee, it can be pulled back at any point up to the post being formally offered to an external candidate or an internal candidate that is not at risk of redundancy.

Right to Work in the UK from 1st July 2021.doc