Heritage Volunteer Lead

Heritage Volunteer Lead

About the Role - Organisation: Nottingham City Council

Salary: £28,371 per annum rising to £30,151 per annumon first year of anniversary – pro rata for part time (subject to satisfactory completion of probation period)

Working Hours & Contract: Permanent – Annualised Hours – Part time

Location: Nottingham Castle, Lenton Road, Nottingham NG1 6EL

Closing date: 8th April 2023

Interview date: 14th April 2023

Are you an individual who has experience of working with volunteer programmes in an outdoor customer service environment? Do you have the ability to collate accurate data records? If so, come and join the organisation with a world of wonder on our doorstep.

We are pleased to announce we are re-opening Nottingham Castle, and as part of this great news, we have a fantastic opportunity to hire a Heritage Volunteer Lead.

At Nottingham City Council, you will be expected to demonstrate our core behaviours, linked to four themes; Individual Leadership: by putting our citizens and customers first, delivering against your objectives, helping to set direction, and putting forward ideas for improvements; Equality Diversity & Inclusion: by ensuring we consider the needs of all NCC citizens in our work, show respect for others, upholding and adhering to the Council’s Code of Conduct; Change & Innovation: by being creative, delivering change when needed, sharing problems, and helping to bring forward suggestions for improvements; Collaboration: by working well with others, identifying the needs of colleagues and others to deliver great services and by being a good communicator who works well with a range of audiences.

The successful candidate will manage, coordinate, actively participate on site and deliver a sustainable volunteer and work-placement programme. The programme supports the Service Strategic Plan and the sustainability of heritage sites through community engagement. The Heritage Volunteer Lead will act an advocate for the sites and provide additional management support, as directed. The successful candidate will supervise and coordinate the provision of an effective volunteer team, monitoring workloads, coaching, training and ensuring deadlines are met. The successful candidate will manage a sustainable volunteer programme which supports the development of new and diverse audiences for the museum service.

Why Us? Our Rewards and Benefits

There has never been a better time to join Nottingham City Council. Known for inclusivity and innovation, we have also won a host of Employee Benefits Awards, are a leading employer of Apprentices and we are continually working around the clock to deliver high quality services for Nottingham’s citizens, visitors, and investors.

In addition to working within a great team and a competitive salary you will have access to:

• 25 days annual leave (rising to 32 days after 5 years service) + bank holidays with the ability to buy additional leave annually
• Access to a generous, defined benefit pension scheme offering 17.9%
• Smart Working – work life balance plan just for you
• Health and wellbeing benefits including access to our Employee Assistance Programme
• Discounted membership at selected local sports and fitness centres, cinema, shopping and much more!

For a full list of the benefits offered to you as a Nottingham City Council employee you can find them on our Job Opportunities page.

We particularly want to hear from you if you are from the Black, Asian and Minority Ethnic community, identify within the Lesbian, Gay, Bisexual and Transgender community (LGBT) and if you are Disabled - these groups of people are underrepresented in our workforce, and we’d like to reflect our local population more through our recruitment processes.

Nottingham City Council are committed to equality, diversity and inclusion and we are striving to have a reflective workforce of the citizens we serve. As a result of our commitment, we anonymise all applications to remove the risk of unconscious bias. The application process will capture your personal details (including your name) and these details will only be made visible to recruiting managers once the shortlisting stage has been completed.

Further Information

For an informal conversation or for further information regarding the role, please contact Rachel James, Email: Rachel.James@nottinghamcity.gov.uk

Nottingham City Council is open to conversations regarding flexible working options at the point of interview.

TO APPLY – Please submit an up-to-date CV AND a personal statement based on the person specification below.

PERSON SPECIFICATION:

· A good working knowledge of IT, including Word, Excel, email and databases

· Excellent organisational skills and the ability to manage a varied workload

· Knowledge of Health & Safety and Risk Assessment in relation to providing a service for the public

· Practical Knowledge and experience of working with volunteer management in a heritage site, outdoor and customer service environment

· Excellent interpersonal skills and able to provide a high level of customer/colleague service and to ensure individual needs are met and a polite and efficient manner with telephone and face to face enquiries

· Ability to work across all museum sites, including evening, weekends and bank holidays

Job Types: Part-time, Permanent

Salary: £28,371.00-£30,151.00 per year

Benefits:

• Company pension
• Employee discount

Application question(s):

• Please provide a personal statement based on the person specification

Work Location: One location

Application deadline: 08/04/2023
Expected start date: 07/05/2023