Role Overview & Mandate
Executive Summary
Job Ref: NOB1065 Branch: Nobu Hotel London Shoreditch Location: Head Office, London...
Reviewed by Compensation & Visa Analysts •
Sources: USCIS E-Verify & Home Office CoS
THE ROLE
We are firm believers that the highest level of service comes from genuine interaction, therefore we hold the concept of Kokoro close to our hearts.
Provide exceptional quality service to guests in a quick and efficient manner in line with hotel and brand standards
Be naturally welcoming and engaging, and comfortable in your ability to multi-task, prioritise and remain calm under pressure
Greet guests and create an exceptional and memorable experience
Anticipate guest’s needs and provide them with a personalised, crafted experience
ABOUT YOU
- Ideally you would have previous hospitality experience with the ability to engage and connect with a wide range of guests from different backgrounds, ideally gained in a similar ‘Lifestyle’ boutique hotel, destination fine dining restaurant or cocktail lounge/bar
- Have an open and approachable manner and thrive on interacting with people
- Have great communication skills, a sense of humour and a welcoming smile
- An understanding of what it takes to provide outstanding levels of guest service
- An eye for detail and be immaculately presented
ABOUT NOBU SHOREDITCH
We have many exciting opportunities at Nobu Hotels’ first European hotel, Nobu Hotel Shoreditch. Unique to London, Nobu Hotel Shoreditch offers a blend of Shoreditch’s creative energy with Nobu’s ethos of simple luxury. As an established brand, we can offer growth and development, alongside the opportunity to travel. If you are passionate about hospitality then we want to hear from you!
At Nobu Hotel London Shoreditch, we celebrate diversity and are committed to building an inclusive working environment for everyone.
BENEFITS OF JOINING OUR TEAM
- £1000 Recommend a Friend Scheme
- Guaranteed Annual Retention Bonus every year
- LifeWorks – employee assistance programme and local discounts
- Wagestream
- Opportunities to progress within our hotel and the wider Nobu family
- 28 days holiday (inclusive of bank holidays) increasing with length of service up to 33 days a year
- Training and development opportunities
- Overnight Guest Experience including dining
- Wellness initiatives
- Discounted wellness treatments
- Season Ticket Loan
- Year-round social events and committees to join
- Reward and recognition schemes
- Dry cleaning of work attire
- Discounts on all food and beverage
- Discounted overnight stays across Nobu properties Worldwide
- Cycle to Work Scheme
