Role Overview & Mandate
Executive Summary
Job Ref: NOB1021 Branch: Nobu Hotel London Shoreditch Location: Head Office, London...
Reviewed by Compensation & Visa Analysts •
Sources: USCIS E-Verify & Home Office CoS
THE ROLE
We are firm believers that the highest level of service comes from genuine interaction, therefore we hold the concept of Kokoro close to our hearts.
As a Commis Waiter/Waitress, you will be responsible for wowing our guests with exceptional service and making them feel at home in our Nobu bar and Restaurant.
Your tasks will include but will not be limited to:
- Provide exceptional quality service to guests in a quick and efficient manner in line with hotel and brand standards
- Be comfortable in your ability to multi-task, prioritise and remain calm under pressure
- A good working knowledge of all food products – particularly the style and concept, as well as a good working knowledge of all beverage products. (Excellent training will be given!)
- Greet guests, take orders, serve and take payment in line with Nobu philosophy and standards
- Read tables and understand guest needs and dislikes
ABOUT YOU
- Have an open and approachable manner and thrive on interacting with people
- Have great communication skills, a sense of humour and a welcoming smile
- An understanding of what it takes to provide outstanding levels of guest service
- An eye for detail and be immaculately presented
ABOUT NOBU SHOREDITCH
We have many exciting opportunities at Nobu Hotels’ first European hotel, Nobu Hotel Shoreditch. Unique to London, Nobu Hotel Shoreditch offers a blend of Shoreditch’s creative energy with Nobu’s ethos of simple luxury. As an established brand, we can offer growth and development, alongside the opportunity to travel. If you are passionate about hospitality then we want to hear from you!
BENEFITS OF JOINING OUR TEAM
- £1000 Recommend a Friend Scheme
- Guaranteed Annual Retention Bonus every year
- LifeWorks – employee assistance programme and local discounts
- Wagestream
- Opportunities to progress within our hotel and the wider Nobu family
- 28 days holiday (inclusive of bank holidays) increasing with length of service up to 33 days a year
- Training and development opportunities
- Overnight Guest Experience including dining
- Wellness initiatives
- Discounted wellness treatments
- Season Ticket Loan
- Year-round social events and committees to join
- Reward and recognition schemes
- Dry cleaning of work attire
- Discounts on all food and beverage
- Discounted overnight stays across Nobu properties Worldwide
- Cycle to Work Scheme
