Appointment Booker

Job Title: Appointment Booker

Trust Location: East Kent Hospitals Uni NHS Foundation Trust

Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, then the East Kent Hospitals Uni NHS Foundation Trust would love to hear from you

About the Trust

We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 695,000 people. We also provide some specialist services for a wider population, including renal services in Medway and Maidstone and a cardiac service for all of Kent based at William Harvey Hospital, Ashford.

What you’ll be responsible for:

· To book appointments for Cardiology Outpatient Clinics including Rapid Access Clinics ensuring necessary data is collected and recorded in accordance with AGN’s i.e. checking demographics and ethnic group.

· To update the patient administration system for the purpose of extracting, amending, up-dating and in-putting data as directed above. Ensuring all referrals are accurately recorded on PAS within the timeframes laid down in AGNs.

· To have a working knowledge of NHS guidance and protocol on booking appointments to ensure appointments are booked appropriately.

· To ensure all bookings are carried out in accordance with the appropriate specialty/clinician booking rules, only overbooking when directed by a clinician.

You’ll learn the following whilst working at the trust:

· An in depth understanding of the roles and responsibilities involved in working within the NHS

· Knowledge of the systems used, to effectively complete your role to the highest standard at all times

· A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

You’ll have the following skills/experience:

· Excellent communication skills- both verbal and written

· Microsoft office skills- Outlook, Word, and Excel

· Ability to meet deadlines and work under pressure

· Previous experience in similar role

· Administrative experience

*Depending on the Trust, you may require variable additional certification and skills.

As a member of NHS Professionals, you have fantastic benefits:

· Competitive pay rates- work this week, get paid next week

· Essential support when you need it- 24/7 365 days- call us anytime

· Multi locational- work across neighbouring Trusts

· Manage your shifts and timesheets on the go- access your “My Bank” shift portal anywhere, anytime online or through your smartphone

· Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements

· Training and development opportunities- Keep up with the essentials and more

· Build holiday allowance for every shift you work- your work life balance is important to us

· Stakeholder pension scheme available- a flexible future for you and yours

Who are NHS Professionals?

We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.

As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.

Apply Today

By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.

Disclaimer

Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion.

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Job Types: Full-time, Temporary contract

Salary: £10.37 per hour

Schedule:

• Monday to Friday

Experience:

• Administrative: 1 year (preferred)

Work Location: One location

Reference ID: 60808