Commercial Operations Manager

NAVBLUE, an Airbus Company, is a leading global provider of flight operations solutions which directly support millions of flights each year and help NAVBLUE’s airline customers maximize efficiency, reduce costs, ensure compliance with complex national and international safety regulations, and effectively deliver their services.

Within the Commercial Office (CO), the Commercial Operations Manager, reporting to NAVBLUE H.O Commercial Operations, will be responsible for attributed Commercial Operations functions as described below:

• Responsible for direct sales activity to contribute to the achievement of annual order intake and revenue targets
• Manage and/or support business tools updates and improvement (Salesforce, LoopIO, Qlik Sense,...)
• Manage / Contribute to development / improvement of future business tools, policies and processes including, but not limited to, pricing generation and pricing monitoring tools, Online store...
• Propose, and contribute to initiatives/projects aimed at optimizing Commercial Performances or achieving specific Business Targets
• Act as a central point of contact with Airbus commercial teams to ensure alignment of tools, processes and infrastructure if and when necessary.

Responsibilities:

Direct Sales (Responsible for the region the Commercial Operations Manager is assigned to):

• Lead sales opportunities that are not in the scope of regional sales teams (example : PEP contracts under Airbus legal frame, low TCV contracts...)
• Coordinate (and monitor) KYC and Legal compliance activities in coordination with Sales and Contract teams
• Lead defined Contract’s amendments and renewals in coordination with Sales and Contract teams
• Provide appropriate reporting
• Applies appropriate Sales Process to drive his/her sales.

Business Data & Tools Management

• Be the business owner of one or several tools
• Improve, manage / coordinate updates requirements and ensure it stays in line with NAVBLUE processes and policies.
• Ensure consistency across all our tools and data sources
• Develop and maintain users guides, train and support NAVBLUE employees in the operational use of all current and future tools

Reference Documentation Management

• Develop and maintain users guides for the operational use of current and future tools
• Develop and maintain all Commercial Operations Reference Documents (Policies, Guidelines, Templates, Processes)
• Train and support NAVBLUE employees as necessary.

Required Skills/Experience:

• Basic financial understanding - Interact & influence - Sell process -Include & engage - Project lifecycle mgt - Business performance & Improvement - Drive improvement/ quality/ Innovation
• Customer expectations & needs
• Significant sales support / Marketing and/or finance experience
• Tools/Digitalisation experience (Salesforce / QLik knowledge will be a plus)
• Strong leadership qualities
• Good knowledge of Flight Operations Services
• Proactive and vocal approach
• Process Oriented
• Good analytic capabilities ; able to synthetize and report concise information from various domains; fully comfortable in manipulating figures
• Strong English communication skills both verbal and written
• Strong interpersonal skills with a collaborative approach
• Ability to handle multiple and changing priorities
• Strong organizational skills

Qualifications:

• Bachelor degree required, Masters degree preferred

Perks:

Located in Hersham Place Technology Park, NAVBLUE has an on-site restaurant, Nuffield gym, cycle area, and is only 6 miles away from the M25 or A3. The modern design of our suite draws its inspiration from airport terminals, and features open workstations, rather than boxed-in cubicles. As part of our family, you will enjoy:

• Flexible hours
• Vacation Days (26 days)
• Hybrid working environment (2 days in office)
• Free parking
• Training and Development Support
• Strong work-life balance
• Casual dress code
• Competitive group benefits plan
• Work travel ability
• Strong focus on mental health support benefits
• Generous pension scheme
• Employee stock ownership plan
• Learning and Development opportunities
• Referral program
• Cycle to work Scheme
• Rewards and Recognition program
• Fitness & Wellness reimbursement
• Monthly Lunch and Learns
• Organized Volunteer Activities
• An active social committee
• And much more!

Hersham is also an active, thriving place to live and work. Hersham has a small-town charm with beautifully planted gardens, traditional pubs, and two golf courses. Plus, if you’re looking to get away we’re a short drive from nearby cities like London and Guildford. With its thriving technology sector, diverse scenery, and optimal location Hersham has something to offer everyone!

How to Apply:

Candidates who are interested in joining the NAVBLUE team are invited to submit their resume and cover letter via Indeed.

We thank all applicants for applying. Only selected applicants will be contacted.

NAVBLUE, an Airbus company, welcomes and encourages applications from people with disabilities. Accommodations will be available on request for candidates throughout the entire recruitment and selection process

About Us:

NAVBLUE, an Airbus Company, is a leading global provider of flight operations solutions, including aeronautical charts, navigation data solutions, flight planning, aircraft performance software (take-off/landing, weight and balance), and crew planning solutions. You’ll be able to shape the future of the digital aviation industry by working on several of the best in the industry flagship products enabling pilots, dispatchers, flight engineers and other aviation personnel on a daily basis to deliver safe, efficient, and reliable flight operations all over the world. You’ll have the opportunity to support millions of flights each year and help NAVBLUE customers maximize efficiency, reduce costs, ensure compliance with complex national and international safety regulations, and effectively deliver their services.

You’ll join a team with a focus on digital and collaborative innovation that is passionate and customer-focused. Over the last few years, Airbus has been supportive of various initiatives such as Going Digital, Performance Based Navigation Services, Air Traffic Management Modernization Programs, FlySmart on iOS and other digital projects related to new aircraft technologies; the launch of NAVBLUE was therefore a natural step to further develop its Flight Operations and Air Traffic Management Portfolio.

NAVBLUE is a fully owned subsidiary of Services by Airbus, fueled by the agility of Airbus ProSky and Navtech (acquired in 2016), and the pioneering spirit of Airbus, NAVBLUE was created in July 2016 with one mission: lead aviation into the digital age.

NAVBLUE is based in Hersham (UK), Cardiff (UK), Toulouse (France), Waterloo, ON (Canada), Bangkok (Thailand) and Malmö (Sweden), with other offices all around the world.

The Future is Yours for the Taking: https://youtu.be/vdY6gYuceYY

Job Types: Full-time, Permanent

Schedule:

• Monday to Friday

Work Location: Hybrid remote in Walton-on-Thames, KT12