Senior Relationship Manager, Commercial Mid-Market

Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Join us as a Senior Relationship Manager, Commercial Mid-Market

• We’re looking for someone to manage and develop a defined portfolio of our commercial banking customers within the leisure sector
• You’ll be managing clients effectively while also maintaining a visible and positive presence in other parts of the business and the external market
• With your commitment to succeed, we’ll help you to achieve relevant qualifications to allow you to excel in your role
• Although most of your time will be spent working from home or meeting clients, you’ll also spend one day each week, or as required, working from our Eastleigh hub to collaborate and connect with your colleagues
• We're offering a salary from £44,960 to £56,200 alongside our excellent banking benefits

What you'll do

In this fast-paced role, you’ll build and maintain strong relationships with your portfolio of customers. Specialising in commercial banking, we’ll look to you to drive sales activity and deliver a proactive and exceptional customer service, providing products and services which meet their needs. Additionally, you’ll develop and maintain working relationships with key business and functional partners, to ensure a cooperative approach to relationship management and lead generation.

You’ll also be:

• Designing and delivering a strategy to identify sources of new business and manage and grow existing relationships
• Identifying and meeting customer needs and making sure our pricing is fair and transparent
• Taking ownership for and regularly contributing to the delivery of business goals
• Working together to build trust and long-term sustainable value for customers and colleagues

The skills you'll need

In this role, you’ll need to have specific knowledge and experience of commercial banking. We’ll also be looking for you to have experience of building strong relationships with customers and a good understanding of SME businesses along with a proactive approach and commercial awareness.

We’d also like you to have:

• Sound knowledge and experience in financial analysis, credit stewardship and a detailed understanding of the banking sector
• Strong interpersonal skills, with the ability to communicate with senior colleagues
• The ability to build trust with customers and contribute to a collaborative and enthusiastic working environment within our team

If you need any adjustments to support your application, such as information in alternative formats or special requirements to access our buildings, or if you’re eligible under the Disability Confident Scheme please contact us and we’ll do everything we can to help.